JOB SUMMARY:
The Receptionist will provide guidance and administrative support to all facets of the local move department. The ideal candidate thrives in a fast-paced environment and is able to field a high volume of incoming calls while providing excellent customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Exhibits a pleasant and welcoming demeanor both in person and on the phone.
• Organizes and prioritizes large volumes of information and calls. Answers phones, and drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.
• Provides effective oral and written communication (via telephone, email, and mail).
• Supervises the maintenance of office equipment, including computers, copier, fax machine, etc.
• Responsible for the facilities day-to-day operations, including but not limited to typing, filing and scheduling.
• Answers non-routine correspondence and assembles highly confidential and sensitive information.
• Works independently and coordinates division of workload with the office clerk.
• Invoicing customers for all completed jobs in a timely manner
• Dispatching drivers/road crews to the correct jobs
• Following up on quotes and proposals for jobs in a timely manner
• Supervises clerical and administrative personnel by communicating job expectations and appraising job results.
• Other duties as assigned.

REQUIRED SKILLS / ABILITIES:

• Well-developed interpersonal and communication skills
• Ability to handle a high volume of incoming calls
• Excellent customer service skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time management skills

REQUIRED EDUCATION / EXPERIENCE

• High School Diploma or Equivalent
• Two years of prior administrative/office experience
• Two years of Customer Service experience
• 6 months of supervisory preferred

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 20 lbs. unassisted
• Repeating motions on a computer that may include the wrists, hands and/or fingers
• Sedentary work that primarily involves sitting/standing

WORKING HOURS:

• Monday through Friday 8:00 AM to 5 PM

ABOUT US:
DeWitt Guam is part The DeWitt Companies, a fourth-generation family of five sister companies that provides relocation, logistics, warehousing and freight forwarding services to businesses, households and military customers all over the world.

We have been proudly serving Guam since 1983 when our late founder, Richard L. DeWitt, opened DeWitt Transportation Services of Guam in the commercial port at Cabras Island in the village of Piti. Today we are located in Tamuning and grown into a leading transportation company, providing trucking services, records management, and information destruction services. In addition to moving and storing goods, and industrial equipment, we can assist with freight shipping, delivery, logistics, and installation services. Our personalized service is reflected through our knowledgeable staff, many of whom go through specialized training and certification programs on a regular basis.

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Job Type: Full-time

Pay: $9.86 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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