What we offer:

• Career Development

• Competitive Compensation and Benefits

• Pay Transparency

• Global Opportunities

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications:

This is What You Will do in This Role:

• Lead cross-functional troubleshooting teams to efficiently and effectively solve highly complex and urgent problem situations affecting our customers in terms of system reliability & system performance

• Establish and provide global standard training and coaching program to enhance problem solving capabilities of the entire organization and Dematic suppliers and partners

• Act as face to customer for lessons learned initiatives and communicate Dematic plans for improvement

• Definition, planning, implementation, and control of global initiatives to close process – or standards – gaps and prevent re-occurrence of quality related problems

• Streamline quality continuous improvement initiatives with other excellence functions globally

• Drive KPI analytics to detect potential quality related business risks on an early stage and derives risk mitigation actions such as Cost-of-Poor-Quality and Problem-Resolution-Speed

• Ownership and continuous enhancement of processes, tools and standards for problem solving and issue prevention across regions and functions

• Support global Root Cause Analysis affecting regional suppliers, factories, or customers

What We are Looking For:

• BA or BS degree preferably in Mechanical Engineering, Industrial Engineering or Electrical Engineering

• 5+ years’ experience in senior quality role in project-based business (preferred supply chain solutions, engineering, project management, resale procurement)

• Experience with training and application of various quality methods, such as Kepner Tregoe Problem Solving, RCA, FTA, 8D, Continuous Improvement, and audits

• Work experience in international project environment

• Project Quality Management in project-based business environment

• Lean Six Sigma certification with Black Belt or Master preferred

• Excellent interpersonal and communication skills, both written and verbal

• Negotiation and presentation background in challenging environment

• Experience working in a matrixed organization with oversight of quality standards for multiple large project sites

• Strong analytical skills and data – driven decision making

Some positions in the U.S. may require vaccination against COVID-19. Where legally permitted or required, offers for such roles are contingent on the candidate providing proof of full vaccination against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine). Candidates with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

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