MCA, your trusted advisor for wireless communications, data, and security services is seeking a Master Field Technician for our Timonium, MD area to support our growing Motorola Shop Services division. Two-way radios are the go-to technology for enterprises around the world; connecting people wherever they need clear, instant, and reliable communications.

MCA is building a team of people who share our values of service first, collaboration, trust and engagement. We take our work and our customers seriously and believe that our best work can also be fun. There is no better time to jump into this fast-growing environment of the MSS industry. When you join our team, you join the MCA family!

WHAT YOU WILL BE DOING:

• Provide thorough advanced level equipment testing, calibration, repair, replacement, removal, or installation as needed.
• Provide oversight, on-the-job training, and guidance to Technicians.
• Stay up to date with system components, troubleshoot and plan work efforts with contractors and Technical Business Unit (TBU) personnel.
• Travel to various work locations statewide is required, as needed.
• Ensure completion of all assigned work orders
• Participate in on-the-job training and professional development courses.
• Research equipment controls and settings
• Communicate with the designated Technical Business Unit (TBU) and/or contractor personnel when arriving at a field site and when completing work activities.
• Safeguard sensitive systems data, contact information, passwords, combinations, keys, etc.
• Verify the performance of ITS systems using COTS software tools and/or software tools available from the TBU
• Provide support to TBU officials and T&E and R&D efforts, as needed
• Maintain required certifications, Fiber Optic Splicing, OSHA 30, Bucket Truck/Lift Certified, DOT license, Maintenance of Traffic (MOT)
• Act as a lead to supervise and direct Technicians

WHAT YOU WILL BRING TO THE TEAM:

• Two (2) years of college or accredited trade school certification with coursework in electronics, electronic communications, IT or related field, if determined acceptable by the TBU
• Two (2) years of combined experience with the maintenance and repair of at least two (2) of the equipment brands listed below or similar equipment if specified by the TBU
• Acceptable equipment manufacturers: COHU, WTI, Daktronics, Wavetronix, LUFFT
• Must possess a valid driver’s license and have a clean driving record

WHO WE ARE:

Mobile Communications America, Inc. (MCA) is Motorola Solution’s largest provider offering a portfolio of world class voice, data and video products and solutions to more than 65,000 customers across the United States. MCA provides extensive wireless communication solutions for a safe, secure, and more efficient workplace in industries such as public safety, commercial, education, healthcare, utilities, and government.

With over 1,000 employees and 75 service locations across 12 states, our team of certified professionals deliver a full suite of reliable technologies including two-way radios, video, vehicle upfit, security/access control, BDA/DAS, and other wireless communication solutions. MCA’s advantage is our “service first DNA” culture of going above and beyond to service our customers while being a trusted advisor to support the solution lifecycle from start to finish.

WHAT WE BELIEVE:

When you join our team, you join the MCA family!  We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety.  We take our work and our customers seriously and believe that our best work can also be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.

TRAVEL REQUIREMENTS:

Must have the ability to travel as needed. (Less than 10%) Some overnight travel may be expected.

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data and security solutions that enhance the safety, security, and efficiency of workplaces across the nation.  Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government.   In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

Since 2013, MCA acquired more than forty companies for both geographic density and technology portfolio diversity. These companies bring a combined industry experience of more than 75 years to build out a central corporate team and three operating divisions – Motorola (MSS), Data and Security. With more than 1350 employees and more than 85 locations throughout 13 states, we are there when our customers need us most. Our geographic footprint includes service centers across Alabama, District of Columbia, Florida, Georgia, Kentucky, Maryland, Michigan, North Carolina, South Carolina, Tennessee, Texas, Virginia, and West Virginia with the capability to service national customers across the United States.  Our solution diversity and geographic footprint provide opportunities for employee growth and career development.

WHAT WE BELIEVE

When you join our team, you join the MCA family!  We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety.  We take our work and our customers seriously and believe that our best work can also be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.

Mobile Communications America, Inc. offers competitive compensation as well as comprehensive benefits to include: Medical, Dental, Vision, 401K, Paid Time Off (PTO), Holiday Pay and much more.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity.  At MCA, we are “better together.”

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lutherville Timonium, MD 21093: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years' experience do you have as a Technician in diagnosing, repairing, programming, and installing equipment in the 2-way radio wireless and /or communication field?
• Do you have any P25 or Moto TRBO Experience

Experience:

• Radio Frequency: 2 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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