Quality Assurance Manager Job at The J. M. Smucker Company
Title
Quality Assurance Manager
Location
McCalla, AL
Why Smucker is the Place for You
You deserve a positive and encouraging work environment. One that allows you to deliver your best work while enjoying each day. That is exactly what you will find at Smucker. Inspired by our unique culture, we are determined to support every employee as part of our commitment to be an employer of choice. Highlights include:
- Comprehensive benefits package effective first day of employment, including: medical, dental and vision insurance, 401(k) Savings Plan with up to 7% Company match, 3 weeks paid vacation, 12 paid company holidays plus 4 personal days, parental leave, and annual holiday bonus
- Ensuring a collaborative and friendly workplace – an environment you will look forward to coming into each day
Your Opportunity
Come help us startup a $1.1 billion state-of-the-art manufacturing plant producing everyone’s favorite peanut butter & jelly sandwich, Uncrustables. Be a part of our leadership team as you establish, create, and guide our Quality department.
At Smucker, we view our manufacturing operations as the heart of our efforts to deliver food people and pets love. It is foundational to our commitment to provide safe, high-quality products our consumers count on for themselves and their families. With this, we believe passionately in promoting manufacturing as a career. That means ensuring continued growth and development opportunities to help you expand your skills while providing an enjoyable and supportive environment.
In this role you will:
- Develop and lead programs that ensure compliance to all company quality and food safety policies, and all Federal, State, and local regulatory requirements. Ability to teach and translate these requirements into daily operation.
- Ensure compliance to company quality procedures, ingredient specifications, process control specifications and finished product specifications.
- Drive continual quality improvement as measured by Quality key performance indicators including internal and external audits, and company quality metrics, and site lead and lag measures.
- Responsible for people management and leadership development to include coaching, developing and empowering leadership team members and technicians to enhance peak performance through High Performance Organizational principles.
- Build skills and capabilities in Quality Key Element Owners and Functional Leaders.
- Ensure effectiveness of site QA training program (new hire and ongoing QA training).
- As a leader in the organization, actively champion and role model our site vision which focuses on the safety and well-being of our employees, our products, and our equipment.
- Provide consistent and standardized technical support to the manufacturing facility in relation to quality and food safety requirements.
- Perform quality audits at supplier facilities in the U.S., Canada and internationally, including working with each facility to implement corrective actions.
- Participate in JMS initiatives and projects for supply chain changes and new product introductions.
- Coach Quality Assurance Specialists and oversee the Food Safety and Food Defense programs for the plant. Responsible for the site Food Safety Plan. Lead the GFSI Audit program.
- Communicate JMS quality, food safety and food defense guidelines and present training as applicable to all employees.
- Coach sanitation team and oversee sanitation program, environmental monitoring, and micro results analysis.
- Manage Quality Incidents with the goal of investigating root cause and implementing corrective actions to prevent incident reoccurrence.
- Coordinate holds, product disposition, product withdrawals and recalls.
- Monitor quality of manufactured products using computer complaint data, including complaint investigation, root cause analysis, complaint response and corrective action.
- Perform annual performance appraisals for all direct reports and develop key personnel through coaching, training, and organizational development.
- Manage Quality Assurance Budget.
- Oversee documentation management and change management for all Quality and Environmental programs.
- Manage the department using principle-based decision making and the Basic Beliefs as a foundation to preserve the Smucker culture.
The Right Role for You
Are you motivated by the chance to help provide quality products consumers count on every day? Are you interested in working with a collaborative team to get the job done while learning new skills? If so, you are exactly who we are looking for to join our Company!
What we’re looking for:
- Bachelor’s Degree required (technical field is preferred)
- Minimum of 5 years’ experience in food manufacturing operations is required
- Prior QA/QC leadership experience is required. Working knowledge of FDA regulations, including GMPs and FSMA is desired.
- Experience with GFSI, USDA and BRC audits is desired
- Risk based decision making and data driven priority setting
- Proactive issue resolution, loss analysis and problem solving
- Ability to work collaboratively across departmental boundaries
- Ability to understand complex process operations as it relates to quality, food safety environmental and troubleshooting
- Excellent organizational skills, attention to detail, and capacity to multitask efficiently
- Excellent communication skills (both oral and written) and effective listening skills
- Represent JMS in a professional, positive manner with our contract manufacturing partners and regulatory agencies
- Willing to travel, as needed
Learn More About Working at Smucker
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Our Total Rewards Benefits Program
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Our Continued Progress on Inclusion, Diversity and Equity
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