PT Bistro Attendant - Courtyard Downtown El Paso Job at Remington Lodging & Hospitality
Knowledge, Skills and Abilities:
- Strong communication skills verbal and written
- High work ethic and self-initiative
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions
- Ability to maintain excellent relationships with staff and maintain staff and guestconfidentiality at all times
Core Responsibilities:
- Responsible for taking orders, and preparing order items to guest satisfaction.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintainingpositive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction in each interaction.
- Responsible for cashiering, accurately and efficiently ringing in orders, taking payment and providing accurate change, when appropriate.
- Responsible for making sure the store and storerooms meet and exceed Remington and local health department standards of cleanliness and organization.
- Ensure customer satisfaction by communicating with guests to follow through withspecial requests, instructions or complaints.
- Work in a cooperative and friendly manner with fellow associates.
- Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
- Perform any reasonable request as assigned or directed by management.
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