Provider Relations Specialist ll - Claims Processing Experience Preferred (Remote in Albany, NY) Job at Wellcare
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Serve as a liaison between providers, the health plan and Corporate to investigate and resolve provider claims
- Conduct on-site provider orientations, including writing and updating orientation materials and assisting providers acclimated to plan website
- Monitor financial performance of contracts
- Investigate and document provider changes and correspondence
- Coordinate with credentialing to ensure all appropriate documentation is received
- Serve as a lead for key special projects
- Recommend changes in pricing subsystems
- Coordinate printing of provider directories with corporate and plan level entities
- Investigate and respond to complex provider related issues and initiate change of provider related database information
- Serve as a subject matter expert for provider relations activities and as a mentor for Provider Relations Specialist I staff
- Ability to travel
Education/Experience: High school diploma or equivalent. Bachelor’s degree in healthcare related field preferred. 5+ years of sales, provider relations, or contracting experience. Claims processing and/or managed care experience preferred. Driver’s License may be required by some plans. Specific language skills may be required by some plans.
License/Certification: Valid driver's license.
For Fidelis Care only: Must have valid driver license, personal vehicle and ability to travel.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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