Project Manager (For Creative Team)

Join Crumbl Corporate in making the world a sweeter place!

Job purpose

This person will take ownership of creative projects from inception to execution—plan, monitor, and deliver successful projects that are on time and meet or exceed project objectives. This person will keep the creative team organized and efficient and will be in frequent collaboration with other teams across the company. This is a highly cross-functional role that requires close partnership across teams to determine and understand company-wide priorities and needs. This role requires having clarity of tasks and duties, delivering high-quality products and services, managing multiple priorities and taking the initiative.

Duties and responsibilities

• Review and assess all incoming project requests for the Design Team to determine what content support is needed.
• Collaborate with other teams across the company and delegate specific tasks to respective members of the Creative Team.
• Keep projects on track through management of workflow, clear task lists, due dates, regular follow-ups, status reports, and meeting notes.
• Drive process for completion of projects and deliverables.
• Frequent syncs with team members to track progress, assess risks, and stay consistently informed on team progress.
• Work collaboratively with team leadership and other project managers to identify discrepancies, offering resolutions, roadblocks, and areas of improvement—be the eyes and ears of the Creative Team.
• Provide regular reporting to the Associate Director and clients on project statuses and daily happenings, and frequent updates to other teams involved in the projects.
• Oversee workload capacity within the Design Team.
• Manage project management software, making suggestions for best creative project management software (currently using Asana).
• Develop project intake processes and efficient communication processes to allow managers easy project updates.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice in order to meet the business needs of Crumbl.

Qualifications

• Preferred bachelor's degree or equivalent work experience.
• Understanding of creative work scope, flows and graphic design processes
• Can thrive in a demanding, fast-paced, critical and exacting work environment with little delegation and with a focus on timely, correct results.
• Excellent written and verbal communication skills and the ability to build strong working relationships with other teams in the organization.
• Strong yet kind personality with a positive attitude to help motivate and support teams.
• Highly organized and self-motivated.
• Ability to work and problem solve with complex project management software.
• Proficient in project management tools (i.e. Smartsheet, Asana, Monday.com, Slack)
• Flexible attitude to balance between long term plans and fast-emerging & evolving needs.
• Extremely organized with a strong attention to detail.
• Makes decisions based on careful understanding of all available information; has and takes serious considerations for all sides of the issue/problem.
• Ability to manage multiple projects at a time.
• Ability to foresee project crises and lead in strategically solving them while also proactively initiating processes that will improve the department, workflow, and team as a whole.
• Self-starter who can manage projects autonomously, while collaborating with Creative leadership as well as cross-functional teams.
• Leads with high expectations and has a high degree of review following each task.

Working conditions

This is an in-office position. Must be able to remain in a stationary position for an extended period of time, but a standing desk is available while in office.

Benefits & Perks

• Medical, dental, vision benefits
• 15 days of PTO/year
• 10 paid holidays
• Paid parental leave
• Personal phone bill reimbursement up to $50/month
• Personal gym membership reimbursement up to $50/month
• Child care reimbursement of 25% of your monthly child care bill, up to $250/month
• Corporate DoorDash® DashPass membership
• Regular company and team activities
• 401k with a competitive matching contribution plan
• Excellent opportunities for career growth
• Work in a hyper-growth company
• Cookies on us :)

About Us

Crumbl was founded in 2017 in Logan, Utah by Jason McGowan & Sawyer Hemsley. In just four years, Crumbl has grown from a humble cookie shop to a booming franchise with over 500 locations in 40+ states. Crumbl is honored to be the second largest cookie company in the nation and fastest growing cookie company in the world! Our rotating menu offers new flavors every week while regularly bringing back crowd favorites and unique original recipes. We pride ourselves on being tech-focused, an agile workplace that values hard work, listening to our customers, and being unafraid of a challenge. Ultimately, our goal is to bring friends and family together over a box of the best cookies in the world!

• Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Crumbl Cookies

Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has over 600 locations across the United States and is growing everyday!

Job types: Full-time

Schedule:

• Monday to Friday

Education: No education required

Work location: On-site