Project Manager, Ambulatory Administration, Full Time, Days

Novato, CA

About MARINHEALTH a UCSF Affiliate:

MarinHealth Medical Network is a medical foundation representing the physicians, their care teams and office staff, who previously operated under Prima Medical Foundation or the Marin Healthcare District. With a network of clinics across many different medical specialties throughout Marin and Southern Sonoma County, MarinHealth Medical Network functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're making a positive impact on the health of our patients and their families. Come and join us in touching and transforming lives every day!

External hires must pass a background check and medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

Job Summary:

The Project Manager under the general direction of the COO is responsible for developing, managing, and closing all aspects of his/her assigned projects. The incumbent collaborates with necessary clinics, individuals, vendors and technical specialists, to make expert assessments in order to implement project plans in a timely and business beneficial way. Scope of the role includes working with a project team that may include physicians, clinic staff, vendors, administration, and others as needed. The incumbent manages projects, assists in business operations, provides leadership for planning, coordinating, and conducting organizational performance improvement activities in clinic operational areas.

Essential Functions and Responsibilities:

• A/R evaluation and management of each clinic including but not limited to: Utilizes reports and other analytic tools to identify areas of opportunities, assists with workflow assessments of revenue cycle in practice areas in an effort to identify process improvements.
• Collaborates with appropriate resources to provide guidance and timely responses to project inquiries.
• Independently manages projects assigned, with a focus on meeting timelines, executing on all deliverables, and communicating changes and needs appropriately.
• Identifies process gaps and recommends improvement initiatives for all assigned projects.
• Works closely with clinic resources to determine how to prioritize delivery of training on planned implementations, and what methods of training should be used to deliver content effectively.
• Works collaboratively across all functions within MarinHealth toward meeting the institutional goal of improving efficiency, patient care, operations, and revenue.
• Performs other tasks as assigned.

Qualifications:

Experience:

‐Two (2) years’ experience in a multi‐clinic healthcare environment.

‐Three (3) years’ experience in managing projects, workflows, or other equivalent

processes.

Education:

A Bachelor’s degree in business or a healthcare‐related field is required.

Preferred Qualifications:

• Previous experience in medical office: registration, scheduling, medical assisting,
• management and/or billing;
• Knowledge/experience with EMR and/or practice management systems (use of Allscripts and Epic a plus)

Performance Requirements:

• Prioritize projects and deadlines.
• Identify, analyze and resolve operational problems.
• Evaluate and make recommendations for continuous quality improvement.
• Strategic thought processing.
• Reliability and professionalism.
• Exceptional customer service skills at all levels of the organization.
• Excellent verbal and written communication skills.
• Proficiency in MS office products.
• Excellent analytical and problem‐solving skills.

Behavioral Standards:

We have adopted the following standards of behavior in addition to the job responsibilities

listed above so we can create and maintain an optimal workplace environment. Your

application for this position assumes you agree with and can maintain the following workplace

values:

• Exceptional customer service
• Professionalism on the phone, in person, and with each other
• Respectful communication with patients, vendors, volunteers, and co‐workers
• Effective teamwork
• Ability to maintain a safe work environment
• A positive attitude
• A good sense of humor and fun in the workplace
• Support of each other, the patients, and the practice

Additional Information

• Department: 9241 - Network Administration
• Job Schedule: Full Time - 40 hours/week
• Job Shift: Day
• Hours per Two-Week Period: 80
• Shift Hours: 8 Hour Shift
• Job Number: MHMN20 - MGMT