Program Manager, Strategy & Business Operations - Trust & Safety Job at TikTok
$88,000 - $142,222 a year
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
What will I be doing?
As a Program Manager you will be part of the Strategy & Business Operations Function of the Global Trust & Safety Operations Team. This highly visible and influential role will collaborate extensively with leadership, business stakeholders, internal operations and several cross-functional teams (Finance, HR, IT, etc.). You will demonstrate strong executive presence in representing the organization and effortlessly navigate from strategic to tactical issues. You will be a strong advocate and work relentlessly to ensure the cultural principles of the organization are practiced – a passionate role model that cares about people with a continuous growth learning mindset.
Responsibilities:
Strategy & Planning
Minimum Qualifications:
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at recruiting.tns@tiktok.com.
Job Information
The base salary range for this position in the selected city is $88000 - $142222 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
What will I be doing?
As a Program Manager you will be part of the Strategy & Business Operations Function of the Global Trust & Safety Operations Team. This highly visible and influential role will collaborate extensively with leadership, business stakeholders, internal operations and several cross-functional teams (Finance, HR, IT, etc.). You will demonstrate strong executive presence in representing the organization and effortlessly navigate from strategic to tactical issues. You will be a strong advocate and work relentlessly to ensure the cultural principles of the organization are practiced – a passionate role model that cares about people with a continuous growth learning mindset.
Responsibilities:
Strategy & Planning
- Lead Strategic Planning Initiatives, Business Review Sessions, Implementation Support for Global Operations Management Team involving planning, organizing and partnering with business leaders from designing stage to execution stage throughout the full circle of business strategy.
- Proactively identify issues, areas of enhancements which provides value added insights and lead/implement strategic initiatives.
- Organize Operations Management Strategic Partner QBRs and other strategic events and support the content generation for key business leaders.
- Plan, launch and iterate on team wide employee engagement programs such as Communications, Global All Hands, Employee Survey Action Plans, and Reward & Recognition Programs.
- Own and drive the Global Organization Culture and associated programs.
- Partner with HR for hiring plans fulfillment and drive the strategic landing plan for key leadership.
- Support and represent the Global Head of Trust & Safety Operations in cross-functional engagement by creating context, consolidating alignment by proactively sharing and presenting Ops metrics with the wider business.
- Drive Operation Performance Metrics in Weekly Business Reviews across organization. Provide strategic advice and track bi-monthly OKRs for the Global Ops Management team.
Minimum Qualifications:
- 5+ years experience in fast-paced technology company.
- Bachelor's degree.
- Highly organized, problem solving skills, confident and self motivated individual that is equally comfortable supporting junior team members and communicating with c-suite staff.
- Strategic thinker with experience identifying and leading programs to improve business performance.
- Experience building relationships with cross-functional teams and delivering impact through communication.
- Project Management experience in a data-driven decision making environment.
- Respect for and desire to learn from other cultures.
- Internet/UGC platform domain expertise.
- Experience in roles such as Chief of Staff, Program Management, Business Operations.
- Experience in building a project from scratch to finish is preferred.
- Experience in budget management.
- Experience in the Trust & Safety ecosystem
- Ability to remain calm under pressure and navigate a fast paced and ambiguous environment.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at recruiting.tns@tiktok.com.
Job Information
The base salary range for this position in the selected city is $88000 - $142222 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.