The Program for Assertive Community Treatment, or PACT, is an intensive and highly integrated evidence-based practice for community mental health services. Our team serves 80 individuals age 18 + who struggle with serious and persistent mental illness and whose symptoms result in serious functioning difficulties in several major areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.

Unlike other community-based programs, PACT is not a linkage case-management program that connects individual’s services. Rather, it provides highly individualized services directly to clients. PACT is multi-disciplinary team model who whose goals are to support clients to reduce hospitalizations and to restore and enhance the emotional well-being and level of social functioning of clients. Services are provided in clients’ own homes and communities and are provided 24 hours a day, seven days a week, and 365 days a year. This program serves clients in Worcester and its surrounding areas.

This individual will Manage the PACT team, supervise the clinical staff, and provide direct clinical services in a manner that is consistent with the administrative, programmatic, and clinical policies of the agency.

Essential Duties and Responsibilities:

• Coordinate and ensure that quality services are provided within the PACT team, cooperating with the Division Director.
• Manage the program budget with support from the Division Director.
• Oversee and participate in clinical activities.
• Manage the referral process.
• Develop and maintain good working relationships with the community including the Department of Mental Health, managed care companies, local property owners and any other appropriate community members.
• Recruit, train and evaluate program staff.
• Participate in management team meetings and other agency activities as appropriate.
• Ability to understand and manage fiscal aspects of the program.
  Must be eligible for third party billing
• Ability to supervise and evaluate program staff as well as assign daily work.
• Ability to effectively communicate and develop positive professional relationships with clients, staff and co-workers and outside professionals.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

• Must have a current valid US issued driver’s license and the ability to provide a registered, inspected, and insured automobile for work related purposes, including transporting clients in your own vehicle.
• All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here