Production Lab Manager (Optical) Job at Now Optics
Location: Haltom City, TX (Onsite)
Schedule: Full-time, salaried position
Are you a passionate leader that enjoys mentoring teams to increase productivity and results? Are you looking for an opportunity to manage a business within the four walls of the lab? At Stanton Optical and My Eyelab, our Lab Managers are mechanically inclined leaders of production, fulfilling our customers’ needs and providing the final product.
This role is a combination of technical ability, troubleshooting knowledge and mentoring techniques. In this position you will be responsible for the overall operations of our centralized Surface lab including its maintenance, productivity, and flow. You will be charged with developing lab technicians by fostering a learning environment and helping them to achieve professional goals.
About us: My Eyelab and Stanton Optical are among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics.
These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
- Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
- Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
- Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
- Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
- Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Duties & Responsibilities:
- Manage lab team; assign duties, establish performance standards and work schedules to ensure coverage six days a week, train, motivate, mentor, counsel, measure performance, enforce company policies and procedures.
- Coordinate lab and store objectives and establish daily goals with leaders.
- Maintain quality control; maintain a steady workflow to coincide with delivery time commitments to patients (Now Service, Ready When Promised).
- Maintain a consistent, cost-effective level of lens inventory
- Analyze and prepare reporting to include controllables, such as cost of goods sold, payroll, daily usage lens reports, daily breakage reports and monthly physical inventory counts.
- Maintain all equipment; schedule for repair and maintenance as required.
- Enforce OSHA and safety requirements; maintains OSHA compliance and MSDS (Material Safety Data Sheets).
- Other duties as assigned and required.
Key Qualifications
- You have 3-5 years of experience in a leadership and/or optical manager/supervisor role
- You are knowledgeable of established laboratory procedures and equipment operation
- You have the ability to manage the many facets of eye wear production
- You have meticulous organizational and communication skills
- You have the ability to multi-task, prioritize and be flexible with changing business needs in a team environment
- You have a proven track record of driving results and managing the business within the four walls of the lab.
- High school diploma, or equivalent required. Additional education preferred.
Are you the perfect fit?
- Do you share our vision of modernizing eye care for all people and making eye care easy?
- Do you have a fearless approach to challenges and a willingness to work hard to achieve goals?
- Are you passionate about outstanding customer/patient care and eager to share that passion with others?
- Do you have a strong interest in learning, embracing and fostering innovation among your team?
- Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
- Do you have schedule flexibility? Work hours will be determined based on business needs
- Are you knowledgeable about MS Word, Google Docs, etc?
- Optical experience is required
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