Production Coordinator (Agency) Job at Gramercy Tech
About the Company:
Gramercy Consultants, LLC (“Gramercy Tech”) is an award winning digital agency that was born out of the need to bring digital experiences to live events. Our main product, Eventfinity (EF), powers hybrid virtual events (e.g. agendas, video content, attendee directories, networking, chat rooms), as well as badge printing and mobile apps for in-person events. Our team members are passionate about innovation, collaboration, and supporting one another. We are constantly striving to improve our platform and ourselves so that we can better support our clients.
Gramercy Tech is proud to be recognized by Clutch in their 2019 report as one of the top UX designers in New York and by Manifest as one of the top 25 IT services companies in New York. Additionally, we secured a spot on the Leader’s Matrix as a proven market leader and the top 8th UX consulting firm in New York City.
Role:
We are looking for Production Coordinator with agency experience to join our team. The Production Coordinator is a proactive go-getter with excellent organizational and multitasking skills. This individual will assist the Project Manager and/or Production Team in the implementation of an assigned onsite and virtual event(s), in a manner that achieves the strategic goals of the client. A Production Coordinator has strong attention to detail and ability to work directly with the client, independently as needed. This individual works well with others to implement and delegate project tasks to various teams across the company.
Responsibilities:
- Support the Production Manager and/or Project Team with sold projects.
- Assist with client communications specific to projects.
- Leverage Gramercy Tech Google suite of templates to drive project workflow.
- Create and maintain project tracker(s) for assigned project(s)
- Escalate any workflow and/or missed deadlines to Project Manager.
- Leverage Eventfinity templates to build client’s platform virtual experiences. This includes creation of agendas, directories, registration pages and other templates.
- Quality check the event site prior to event going “live” in order to address any technical issues to prevent platform errors during show
- Provide support to event attendees and clients during “live” event days
- Assist PM and/or Project Team in pulling analytic reports after the events to provide to clients.
- Leverage Gramercy Tech Production Services resources: Front End Development, Design, Broadcast/Streaming, Help Desk to customize the platform and provide live event services.
- Proactively provide flawless delivery of committed scopes of work (SOW).
- Maintain a full in-depth experience and understanding of the platform, technology behind the platform, and available plug-in products which can enhance a virtual event.
- Application Knowledge, preferred, not compulsory: Trello, ZenDesk, Vimeo
- Traveling to onsite events is required
Salary Range: $50,000- $70,000
Job Type: Remote, Full-time
Staff Benefits:
- Various Medical, Dental, Vision plans
- Short Term & Long Term Disability
- Company-paid Life Insurance
- 401(k) with company matching 100% up to 4%
- 12 Company-paid Holidays
- 15 vacation days (increases with tenure)
- Sick and Personal Days
- Summer Fridays
Gramercy Consultants, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion or religious creed, color, sex (including pregnancy, childbirth, or related medical condition), genetic information, gender, gender identity and gender expression, sexual orientation, national origin, ancestry, citizenship status, marital status, uniform service member status, military and veteran status, tribal status, age, physical or mental disability, or any other protected status in accordance with applicable federal, state, and local laws.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you willing to travel to onsite events?
- Have you ever worked with a virtual event platform before?
Experience:
- Events management: 3 years (Preferred)
Work Location: Remote
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