Product Specialist - Electronic Tools Job at Dodge Mechanical Power Transmission
ESSENTIAL FUNCTIONS OF THE JOB:
- Understand the features and benefits associated with Dodge branded products, as well as competitive products, and ensure successful communication of respective Dodge product value propositions throughout the electronic tools portfolio.
- Interact with customers and business stakeholders to develop requirements for the expansion of Dodge’s electronic tools (product selection, eCommerce, and others).
- Serve internal and external customers to create requirements based on business needs for the enhancement and maintenance of Dodge’s existing electronic tools.
- Prioritize and communicate maintenance needs for electronic tools to ensure responsible and efficient use of available development resources
- Lead user acceptance testing (UAT) for Dodge’s electronic tools.
- Collaborate with other members of the Electronic Tools team to ensure a market-leading digital customer experience throughout a customer's journey
- Lead training for customers, inside and outside sales.
- Take ownership to provide service and support for Dodge's electronic tools
- Understand how Dodge's customers make money, and how Dodge’s electronic tools can assist customers in attaining their financial goals
Knowledge, Skills, Experience:
- Strong SAP skills (preferred)
- Collaboration across disciplines (engineering, sales, product management, etc.)
- Creative problem solving
- Ability to manage multiple projects at varying stages of completion
- Ability to understand ERP, non-ERP, and variant configurator platforms.
- Visualization skills to create user interface (UI) concepts/wireframes for selection tools
Education:
BA or BS / 4-year degree preferred
Work Experience:
3+ years preferred
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
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