Pooled Position Limited Tempor-Classroom Technology Technicial Assistant Job at University of Wyoming
University of Wyoming Laramie, WY 82071
$12 - $13 an hour
The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives
.
JOB TITLE:
Classroom Technology Services Technical Assistant
JFNTMP
JOB PURPOSE:
As a
CTS Technical Assistant
, you are the first tier of technical support for installed presentation and conferencing technology in classrooms, conference rooms, auditoriums, and other supported spaces and your efforts are instrumental to the success of teaching and learning at UW. This includes responding to support calls from classrooms, direct in-person support of technology in classrooms, and just-in-time support of campus meetings. In addition, you’ll assist with preventive maintenance, technology hardware replacement, and training of individual instructors in classrooms. This position will also assist with monitoring, replacing, or repairing classroom equipment, as well as managing network device configuration, PC maintenance, and deployment.
This is an excellent opportunity to build skillsets through experiential learning and on-the-job training with direct career value to careers in Information Technology, Network or System Administration, or Programmable Control Automation. If you’re a self-starter, like to work independently, don’t mind being on your feet exploring campus, and have top-notch customer service abilities, this job might be for you.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Good mobility and are able to carry 20 pounds of weight for short distances.
Will be working with electrical equipment.
Hours per week low: 10
Hours per week high: 20
Starting Pay: $12.00- $13.00, depending on experience
MINIMUM QUALIFICATIONS:
High School Diploma or GED
Excellent customer service skills in a customer-facing role
At least three (3) years of experience using desktop computer applications and operating systems, including Windows and Macintosh systems
Valid driver's license with a motor vehicle record (MVR) that is compliant with the
University Vehicle Use Policy
.
DESIRED QUALIFICATIONS:
Experience with incident management (help desk) system and resolution of incidents
Experience with classroom technologies (projectors, microphones, audio systems, cameras, etc.)
Ability to quickly diagnose and resolve hardware issues with audio video technology
Interest in maintaining awareness of issues with current and new classroom technologies
Knowledge of customer service principles and the ability to resolve incidents effectively, including urgent and high impact classroom incidents
Experience with Macintosh, Windows, iOS, Android operating systems
Knowledge of configuration of desktop computers, network setup, and troubleshooting
Capability to diagnose issues with portable devices (laptops, tablets, smartphones) used for presentations
Excellent verbal and written communication skills
Knowledge of general UW procedures
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email
jobapps@uwyo.edu
.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research, and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit
http://visitlaramie.org/
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
.
JOB TITLE:
Classroom Technology Services Technical Assistant
JFNTMP
JOB PURPOSE:
As a
CTS Technical Assistant
, you are the first tier of technical support for installed presentation and conferencing technology in classrooms, conference rooms, auditoriums, and other supported spaces and your efforts are instrumental to the success of teaching and learning at UW. This includes responding to support calls from classrooms, direct in-person support of technology in classrooms, and just-in-time support of campus meetings. In addition, you’ll assist with preventive maintenance, technology hardware replacement, and training of individual instructors in classrooms. This position will also assist with monitoring, replacing, or repairing classroom equipment, as well as managing network device configuration, PC maintenance, and deployment.
This is an excellent opportunity to build skillsets through experiential learning and on-the-job training with direct career value to careers in Information Technology, Network or System Administration, or Programmable Control Automation. If you’re a self-starter, like to work independently, don’t mind being on your feet exploring campus, and have top-notch customer service abilities, this job might be for you.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Good mobility and are able to carry 20 pounds of weight for short distances.
Will be working with electrical equipment.
Hours per week low: 10
Hours per week high: 20
Starting Pay: $12.00- $13.00, depending on experience
MINIMUM QUALIFICATIONS:
High School Diploma or GED
Excellent customer service skills in a customer-facing role
At least three (3) years of experience using desktop computer applications and operating systems, including Windows and Macintosh systems
Valid driver's license with a motor vehicle record (MVR) that is compliant with the
University Vehicle Use Policy
.
DESIRED QUALIFICATIONS:
Experience with incident management (help desk) system and resolution of incidents
Experience with classroom technologies (projectors, microphones, audio systems, cameras, etc.)
Ability to quickly diagnose and resolve hardware issues with audio video technology
Interest in maintaining awareness of issues with current and new classroom technologies
Knowledge of customer service principles and the ability to resolve incidents effectively, including urgent and high impact classroom incidents
Experience with Macintosh, Windows, iOS, Android operating systems
Knowledge of configuration of desktop computers, network setup, and troubleshooting
Capability to diagnose issues with portable devices (laptops, tablets, smartphones) used for presentations
Excellent verbal and written communication skills
Knowledge of general UW procedures
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email
jobapps@uwyo.edu
.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research, and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit
http://visitlaramie.org/
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.