Candidate must be bilingual in English\Polish, or English\Spanish but both is not required. Preference is English\Polish speaking.

Location: Oak Lawn Cicero

Term: 5 months+ (opportunity for conversation)

Pay Rate: $20- $22/hour on W2

Job Description:

Major Responsibilities:

• Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
• Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
• Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
• Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
• Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
• Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
• Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
• Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
• May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

Education Required:

High School Graduate.

Knowledge, Skills & Abilities Required:

• Excellent customer service skills.
• Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
• Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills.
• Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
• Ability to work in a fast paced environment with a strong attention to detail and accuracy

Physical Requirements and Working Conditions:

• Exposed to normal medical office environment, may be exposed to potentially ill patients. Must be able to sit for extended periods of time.
• Operates all equipment necessary to perform the job.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
• Incumbent may be required to perform other related duties.

Job Type: Contract

Salary: $20.00 - $22.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Oak Lawn, IL 60454: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• Looking for a candidate who must be bilingual in English\Polish. Are you able to communicate in these languages?
• Looking for a Candidate who have Intermediate computer skills including experience in using personal computers, including Microsoft Office or similar applications, and electronic mail. Do you have experience in that?
• Looking for a Candidate who have Intermediate computer skills including experience in using personal computers, including Microsoft Office or similar applications, and electronic mail. Do you have experience in that?

Education:

• High school or equivalent (Required)

Language:

• English\Polish (Required)

Work Location: One location

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