The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
Join the SouthernCarlson Team and Build Your Career with Us!
WHO WE ARE
BUILT ON A FOUNDATION OF SERVICE AND COMMITMENT TO OUR CUSTOMER, AT SOUTHERNCARLSON, OUR PROMISE MEANS MORE.
SOUTHERNCARLSON IS AN INDUSTRY LEADING NATIONAL DISTRIBUTOR OF SPECIALTY TOOLS, FASTENERS, PACKAGING MACHINES AND MATERIALS TO CONSTRUCTION AND MANUFACTURING FIRMS.
WE ARE THE CONTRACTORS’ CHOICE FOR PROFESSIONAL-GRADE TOOLS, FASTENERS, JOBSITE SUPPLIES AND EXPERT SERVICE. WITH OVER 150 LOCATIONS AND OVER 1,200 ASSOCIATES NATIONWIDE, ALL SUPPORTED BY OUR NETWORK OF EXPERT SERVICE AND REPAIR TECHNICIANS, WE ARE POSITIONED TO MEET AND EXCEED OUR CLIENTS NEEDS. SOUTHERNCARLSON ASSOCIATES ENJOY DAILY OPPORTUNITIES TO LEARN, GROW AND CELEBRATE WINS TOGETHER!
The outside service representative performs installation and repair of industrial equipment which may include electrical, mechanical and gas engines. The work is completed at customers’ sites or branch locations as warranted.
ESSENTIAL DUTIES & RESPONSIBILITIES:

• Troubleshoot and repair of industrial equipment
• Demonstrate and provide effective equipment operation and daily maintenance training to customers
• Take customer calls and manage all outside service scheduling
• Assess opportunities to improve customer sales and present those to the customer
• Regularly complete customer orders
• Work independently and take initiative to assist customers with improvements on inventory as needed
• Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
• Communicate with sales team to ensure customer satisfaction
• Problem-solve with sales team to determine best resolution to customer issues
• Interact with customers providing the highest levels of service and productivity.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

• High School Diploma or GED.
• Experience in the construction or industrial supply industry preferred.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Machine maintenance, pneumatic or electric power tool repair experience required
• Strong mechanical skills/abilities required
• Customer service and sales oriented
• Strong organizational skills and attention to detail
• Quick learner and able to retain knowledge
• Basic computer skills
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• Satisfactory driving record
• Bi-lingual is preferred or required (dependent on location)

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Ability to commute/relocate:

• N Las Vegas, NV: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Required)
• Tool Repair: 1 year (Required)

License/Certification:

• Driver's License (Required)

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