At COMHAR, our mission is to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.

*COVID Vaccination Required*

Salary starting at $21.00/hour

Flexible schedule which may include weekend and evening hours

POSITION SUMMARY

The Outpatient Care Coordinator is a liaison responsible for providing support and assistance to individuals in COMHAR’s outpatient programs by helping coordinate care. The OP Care Coordinator provides information/education, helps link/connect to needed resources, facilitates communication with partner providers/organizations, and offers encouragement to meet recovery goals.

Duties and Responsibilities:

• Provide information, education, encouragement and care coordination for varied phases of recovery journey, which includes pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance.
• Supports efforts to communicate with primary care provider or other medical providers to promote more integrated healthcare
• Maintains relationships with community partners and acts as a liaison to coordinate care: facilitating communication, obtaining consents, helping address barriers to service, attending linkage, treatment team, and care coordination meetings, as needed (including crisis resources and other levels of care)
• Actively identify and offer linkages to community-based resources (i.e. medical providers, communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self-help groups, professional services, etc.) that support the individuals’ recovery goals
• Work in concert with the individual and treatment team (therapists, psychiatric practitioner, nurse, supervisors, peer specialist, case manager) around recovery planning needs related to needed resources or care coordination
• With support from the treatment team, will support individuals in crisis (after hours/on-call) in behavioral health care settings, which may include accompanying to Crisis Response Centers or delivering needed documentation to facilitate crisis services
• Supports therapists with outreach and case load management, when care coordination is needed
• Supports discharge and aftercare planning, including outreach efforts and needed referrals
• Reads/completes required documentation in timely manner, including submission of care coordination encounters with the individual/family or service providers in the electronic health record
• Attends in-service and trainings to meet mandated training hours and professional development
• Supports the treatment team (clinical/medical) and administrative staff with tasks needed to deliver needed services (ex: helping update, share, or upload needed documentation, coordinate appointments or follow up actions needed, assist with pre-intake or case open process)
• Adheres to a flex schedule that allows for evening and weekend hours as may be required to respond to individual needs
• Other duties as assigned by supervisor or program leadership which enhances care coordination and integrated care

EDUCATION/EXPERIENCE

• Minimum of a Bachelor’s degree in social work, counseling, psychology, sociology, gerontology, counseling education or related degree
• At least 1-year experience in the health or human service field (behavioral health or substance use field preferred)

SKILLS

• Understanding and respect for each individual’s unique path to recovery. Able to provide trauma-informed, strength based support
• Working knowledge of the recovery/treatment system
• Demonstrate professionalism and ethical service at all times
• Able to work well independently and on teams
• Must have good verbal and written communication skills. Bi-lingual (Spanish & English) a plus.
• Be flexible and adaptive in handling changing priorities in a fast paced environment
• Computer literacy is essential. Must be able to effectively use electronic health record, video conferencing, email, Office products, and any other technology needed to meet job responsibilities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local laws.

#ZR