Compensation: $53K to $65K annually DOE

BILINGUAL - SPANISH REQUIRED

SUMMARY:
The Onsite Representative is responsible for the execution of unparalleled customer service, quick time-to-fill, and 95% fill rate. This position will be responsible for handling employee and customer success, building a steady pipeline of ready-to-work employees and contributing to continuous business growth.

RESPONSIBILITIES:
Recruitment

• Enter job orders into ATS (Applicant Tracking Systems) and initiate recruitment for new roles paying close attention to high-priority situations for clients.
• Maintain a library of detailed descriptions for each position and department.
• Maintain candidate pipeline and increase active candidates in database.
• Interview prospective candidates and educate candidates on Star’s process.
• Utilize job boards, posting jobs on Indeed, Zip, Cal Jobs, Facebook, and other job boards.
• Update, input and maintain accurate documentation, tracking and status of candidate records in the applicant tracking system and utilize ATS to find best available candidates.
• Partner with applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
• Promote Star programs including referral incentive programs to current and prospective employees.
• Conduct full life cycle recruiting and complete the entire screening process including eVerify, reference checks, processing background checks and drug screens, and any additional testing.
• Source, schedule, screen, and interview applicants to ensure they meet Star Staffing standards as well as ensuring they meet criteria for placement based on required skillset, certifications, etc.
• Prepare candidates for job placement readiness and continued future employment through relationship building beyond initial placement.
• Conduct regular quality calls with placed employees to ensure job meets satisfaction.
• Comply with applicable federal and state laws and regulations and institutional policies and procedures, including those related to candidate placement.
• Meet and exceed job placement objectives/metrics as established.

Timekeeping

• Review daily timekeeping report for each employee on each shift
• Review report for discrepancies, tardiness, or absences, document occurrence in ATS
• Contact employee to follow up on any discrepancies, tardiness, or absences. Complete a missed-punch form with corrections and employee/supervisor approval
• Upon approval make necessary changes in timekeeping system before the close of payroll every week.

Account Management

• Daily check-ins with supervisors and contacts on new orders, forecasting, and updates.
• Work with supervisors and client contacts to grow accounts and develop relationships with new departments in partnership with your manager.
• Reduce turnover through regular communication and engagement tactics such as consistent quality checks, stay interviews, and on-the-floor checks.
• Complete first day arrival confirmations by checking in employees and getting them started with orientation.
• Regular check-ins with employees including at the end of their shift to get a recap of their day and how things went.
• Compile data for Quarterly Business Reviews every quarter and be part of the meeting with your manager. Manager will present.
• Provide stellar and timely service including end of the day recap on all open orders.
• Ensure all orders are filled on time with qualified candidates that are in good standing with Star.
• Ensure that all placed candidates have the appropriate client specific screening and thoroughly understand their role and expectations.
• Complete and provide all reporting according to client (daily, weekly, and monthly).
• Coach employees on performance, give counseling when needed and recognize employees for a job well done.
• Communicate employee challenges to the client, advocate for employees when needed.
• Work with Supervisors to select a “Star of the Month” who will receive a cash incentive and be recognized by Star with a certificate and goodies.

Safety & Worker’s Compensation

• Perform Safety Observation Walkthroughs weekly and document in ATS.
• Document all details of all injuries, incidents, or near misses.
• Report all injuries to Safety Manager within 1 hour of employee or client reporting.
• Participate in Safety Meetings

QUALIFICATIONS:

• Excellent written/oral communication skills
• Proven record of accomplishment of building strong business partnerships
• Possesses ability to work independently with minimal supervision
• Solid organizational skills and a multitasker extraordinaire
• Possesses a sense of urgency
• Moderate user of Excel
• Prior recruiting experience extremely helpful
• Prior experience in a sales environment with a proven record of accomplishment of meeting/exceeding goals preferred
• BILINGUAL - SPANISH REQUIRED