Online Service Specialist Job at Emerson

Emerson Knoxville, TN 37932

If you are an engineering or technical professional with knowledge of hardware and software for rotating equipment vibration monitoring, Emerson has a great opportunity for you! This role can be remotely located, with expected travel up to 50-60% to client sites within North America.

In this role, you will work as a service engineer, doing hardware configuration and testing at client sites, performing site acceptance testing and commissioning, as well as other field services activities.

As a Reliability Solutions Online Service Specialist , you will:

  • Support projects and services by providing hardware and software integration and configuration activities using the Reliability Solutions portfolio of software products (AMS Machine Works, AMS Machinery Manager, AMS 6500 ATG, AMS Asset Monitor, etc.)
  • Participate in client support activities, such as: surveillance visits, problem solving or support call resolution, system modifications and training
  • Possess industry and technology competence and be familiar with business systems and plant or field operations environment.

Who you are:

You create teamwork allowing others across the organization to achieve shared objectives. You establish clear responsibilities and processes for monitoring work and measuring results. You encourage the open expression of diverse ideas and opinions. You show consistency between words and actions. You contribute to a work climate where differences are valued and supported.

Required education, experience & skills:

  • Bachelor Degree in Engineering plus 1-2 years of experience (or Technical Associates Degree and 5+ years of experience, or 10 years equivalent experience)
  • Excellent networking skills, plus knowledge of LAN and WAN systems
  • Excellent system troubleshooting skills
  • Experience with vibration instrumentation
  • Knowledge of rotating equipment and experience configuring monitoring systems
  • Strong PC skills and knowledge of current operating systems
  • Willing and able to travel for extended periods up to 60%
  • Legal authorization to work in the United States without sponsorship now or in the future

Preferred education, experience & skills:

  • 10+ years proven experience in Rotating Equipment, Instrumentation, DCS, or Field Services

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. The salary range for this role is $60,000.00 - $91,000.00 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.


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WHY EMERSON

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable.

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.

Our training programs focus on end-to-end development, from onboarding through senior leadership.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!

Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and Diversity, Equity & Inclusion at Emerson .

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

We help customers in the world’s most essential industries solve the biggest challenges of modern life.

Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.

Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.

Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us. Join our team and start your journey today!

No calls or agencies please.




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