Milwaukee Center for Independence and Affiliates

Job Description

Job Title: Onboarding Specialist

Department: iLIFE Financial Services, LLC

Union or Non-Union: Non-union

Exempt or Non-exempt: Non-Exempt

Job Purpose:

The HR Processor ensures accurate, efficient, and productive document processing of Human Resources intake paperwork and file documentation. This position is responsible for maintaining a high volume of data entry, achieving or exceeding productivity and quality standards as defined and communicated by management, and effectively communicating with customers and co- workers in handling intake paperwork and converting applicants to qualified workers. The HR Processor applies established policies and client requirements in reviewing and handling intake documentation.

Reporting Relationships

This position directly reports to the HR Team Management and takes direction from the Team Lead and has no direct reports.

Essential Job Functions:

• 
  Process and correct documents submitted to generate payroll, to include but not limited to: court orders, tax levies, budgets, and employee and employer documents.
• Trouble-shoot missing or incomplete files and paperwork. Develop the application file to ensure completeness and quality and rapid conversion from applicant to worker.
• Maintain individual staff/client payroll files.
• Update information in the FMS system and maintain accurate applicant/worker information.
• Complete applications for governmental reporting numbers such as FEINs and Unemployment Numbers.
• Maintain a high conversion rate and achieve or exceed production requirements as communicated by the management team.
• Perform background investigations and apply client-mandated standards for criminal history review.
• Process Worker’s Compensation Insurance applications and maintain controls over policies.
• Follow direction and assignments as delegated by the HR Lead and iLIFE management.
• Provide courteous and professional service as needed.
• Provide courteous and professional service in answering telephone and customer service inquiries.
• Practice and promote safety in the work place.
• Perform other related duties as assigned.

• Physical and mental endurance adequate to work an occasional ten to twelve hour work day without losing focus or mental acuity.

WORK CONDITIONS ENVIRONMENT:

The work environment and physical demands described here are representative of those that an employee may experience or must do to successfully perform the essential functions of the job:

• 
  May deal with an excessive amount of phone calls.
• Full time position with additional amount of required overtime hours to meet deadlines.
• Must be able to communicate with disabled and/or culturally diverse individuals.
• Ability to work in a fast-paced and high-work-volume environment.
• Must adapt quickly to changes in workflow procedures, volumes, or processing needs.

Career Pathways

This would include other positions a person that has successfully mastered this role could potentially move into and/or other responsibilities this role could eventually take on:

1. A sucessful incumbant could progress to greater levels of responsibility including positions in operations, broader management roles within MCFI.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.