To apply for this position, complete an on-line application either through the Applicant Career Section through WorkInTexas. TxDMV does not accept paper applications.

Applicants who require an accommodation for the interview process should contact Human Resources at 512.465.4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs highly complex (senior level) technical work in monitoring, maintaining, and administering computer networks in support of the Texas Department of Motor Vehicles (TxDMV), Information Technology. Supports, maintains, and provides issue resolution for the agency's computer network systems and subsystems for data, voice, video, LAN/WAN (Local Area Network/Wide Area Network), Internet Video Teleconferencing (VTC), email, messaging, telephony/VOIP (Voice Over IP), and VPN (Virtual Private Network), and end user support. Plans, coordinates, and provides advanced technical expertise in the development and support of the agency's Information Technology network. Work requires contact with governmental officials and private entities. Establishes work plans and priorities to achieve set objectives. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

Designs, manages/supports, and troubleshoots daily operation of computer networks according to network policies; conducts major studies regarding network usage; recommends improvements and determines network requirements.

Plans, recommends, and manages projects/tasks for network improvements, identifies resource requirements and personnel resources needed to successfully execute project/task plans.

Provides project status tracking and reporting; responsible for task assignment/execution.

Performs performance tuning and capacity planning activities for enhancing/maintaining network resource performance.

Prepares, network diagrams, decision tables, narratives descriptions, and similar materials to support network enhancements; recommends network enhancements.

Performs LAN/WAN Administration duties; performs Video Teleconference (VTC) support and systems analysis; responsible for installation planning and maintenance of network cabling.

Provides input and/or conducts network system planning for the integration of LAN, WAN, Internet, video, email, messaging, telephony/VOIP, VPN, and other telecommunication requirements into the agency's information resources and business plans.

Resolves network service trouble tickets and mitigates end-user issues with agency network.

Keeps current regarding new hardware/software products and transport protocols for network system enhancements; executes or responsible for network studies and system implementations.

Ensures that goals and objectives for the development, use, and maintenance of an efficient and cost-effective network are met.

Analyzes/determines operational, technical, and support requirements for the location, installation, operation, and maintenance of data, voice, video, messaging, and email network communications for agency.

Prepares/writes and/or provides input for bid specifications, or RFPs, for services, maintenance contracts, and/or procurement of network and telecommunications equipment or software.

Responsible for network system testing and validation of Disaster Recovery Planning (DRP) and Business Continuity Planning (BCP); provides input and feedback to DRP and BCP activities.

Perform other related duties as assigned.

PHYSICAL and/or ENVIRONMENTAL DEMANDS

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environment: Office;

Ambulatory skills, e.g. stand, walk, sit;

Hand-eye coordination and arm/hand/finger dexterity;

Ability to speak, hear, and exercise visual acuity;

Ability to transfer weights of 50 pounds anticipated for this position.

ADDITIONAL INFORMATION

Job offer and continuation of employment is contingent upon:

• Proof of education and experience listed on the application.
• Eligibility to work in the United States.
• Satisfactory results from a pre-employment criminal history background check and driver’s record check.
• Compliance with Selective Service registration for males ages 18-25.

Veterans:

If selected for the position the following must be provided for proof of veterans’ preference:

• Veteran must provide form DD 214
• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

Submission of Application:

Your application should be complete and reflect all relevant education and experience. Omission of data can be the basis for disqualification; "See Resume" is not accepted in lieu of a completed online State of Texas application. Resumes may not be submitted in lieu of a completed State of Texas employment application, but may be considered as additional supplemental information. The resume must include employer name and dates of employment for relevant work experience to be considered by the hiring authority.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, disability, religion, gender, national origin, age, sexual orientation, veteran’s status, genetic information or protected activity. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodations, please contact the Human Resources office for assistance at 512-465-4043.

MINIMUM QUALIFICATIONS

Education & Experience

Graduation from an accredited four-year college or university with major in computer science, electronics, telecommunications, or related field plus five (5) years’ experience in telecommunications or network problem resolution activities. Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence.