Member Services Staff Job at Spare Time Sports Clubs
Join the Spare Time Team!
We manage the finest sports and fitness facilities in the Greater Sacramento Area and Oakley. If you have experience working with health clubs or recreational facilities that promote a family atmosphere, or you would like to learn more about various positions available within our organization, we would love to hear from you! Positions include Club Management, Member Services, Marketing/Sales, Fitness/Personal Training, Group Exercise Instructors, Tennis, Aquatics and Maintenance. Full-time, part-time and seasonal positions are available.
Spare Time Sports Clubs is proud to be an equal opportunity workplace.
General Description
Responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of the clubs products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities and Duties
Responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of the clubs products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities and Duties
- Greet and attend to members in a friendly and professional manner.
- Attentively and promptly respond to member needs.
- Admit members by scanning their membership cards or phone and appropriately respond to messages regarding their membership account.
- Enter sales transactions for members, including program, service and product payments.
- Process member paperwork, including address changes and member payments.
- Provide a clean and organized reception area.
- Support and enforce all club rules and regulations as a staff team member.
- Attend and participate in scheduled department meetings and Annual All Staff Meeting.
- All other duties as assigned.
Qualifications
- Customer service experience.
- Excellent communication skills.
- Ability to lift up to 25 lbs intermittently
- Able to work standing duration of shift
- The ability to manage your time effectively.
- High school diploma or equivalent.
- CPR/AED certification within 90 days of hire.
Additional Information
- Position is Part Time
- Complimentary Spare Time Clubs membership with employment
- $15 per hour
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