LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

Title: Member Services Representative, AACU Payments Processing
Duration: 4 months
Location: Fort Worth, TX, United States
Pay Rate: $20/Hour

Responsible for daily functions associated with check processing, item processing, direct payments and funds transfers at *** Credit Union.

Principal Duties and Responsibilities

• Complete data entry and balancing functions
• Coordinate return items with members, outside vendors, the Federal Reserve Bank and other institutions
• Assist other departments with fraud resolution, member inquiries and related Accounting general ledger balancing
• Work member cases/activities assigned
• Follow and maintains policies and procedures to ensure strict compliance of NACHA rules and regulations and Federal Banking laws
• Process loan payments, multi-account and member deposits, credit card payments, and other checks, such as IRA, bankruptcy and payoff checks
• Review, analyze and approve Remote Deposit, Mobile, ATM, and other imaged enabled products
• Log, research and make necessary GL, account adjustments and/or returns
• Process Stop Pays and Check Batching
• Complete daily balancing and branch closing
• Obtain information from members for the timely and accurate processing of international and domestic funds transfer requests
• Research and verify incoming and outgoing funds transfer information
• Communicate with vendor to process funds transfers
• Understand and be familiar with outgoing and incoming funds transfer laws
• Deposit check returns, researches member returned checks on draft changes, process member checks, verify members for outgoing funds transfers, and Federal Reserve verifying and releasing funds transfers
• Complete daily processing of workflows related to late returns, source of receipts, foreign collections and legal fees
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

• High school diploma or GED
• Intermediate Excel and Word experience

Preferred Qualifications

• Previous customer/member service experience
• Previous banking or Credit Union experience

Knowledge, Skills & Abilities

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to exercise excellent customer service skills
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Ability to effectively communicate with all levels both verbally and written
• Ability to perform mathematical calculations and analyze data
• Ability to effectively prioritize work and meet deadlines under high volume pressure
• Ability to cross-train and perform any role assigned within department
• Ability to interact professionally with all employees and members
• Ability to work independently and with minimal supervision
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to effectively prioritize work and meet deadlines
• Ability to work extended hours in support of business needs
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable *** pre-hire compliance checks

Job Type: Contract

Salary: $18.91 - $20.00 per hour

Schedule:

• 8 hour shift

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.