The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.

• Greets and directs all patients within the practice
• Obtaining patient demographic and verifying insurance information at each visit.
• Obtaining necessary patient information to meet current Federal guidelines and meaningful Use guidelines for electronic medical records.
• Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
• Obtaining patient authorization for medical records release (HIPAA compliance).
• Schedules any necessary appointments after completion of patient visit.
• Monitor and review patient schedules for next day office appointments.
• Identifying and resolving minor patient billing complaints.
• Assists in ordering, receiving and stocking of office supplies.
• Maintaining cleanliness of waiting room.
• Assists other Medical Receptionists and Medical Secretaries as needed.

• Other duties as assigned.
• Excellent Customer Service Skills

You must be able to work weekends, Holidays and 8-12 hour shifts with no restrictions.

A criminal background check is mandatory along with pre-employment and random drug testing.

Setting:

• Medical
• Mental Health

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Pikesville, MD 21208: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: One location

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