JOB DESCRIPTION SUMMARY:

This is an outside / field sales role covering the Greater Hagerstown, Maryland area. This will be an outside sales position and candidates must be local to the territory. This position is 80% hunter (calling on new business) and 20% farming (retention of existing accounts). Prior outside / field sales experience in a business to business (B2B) setting will be preferred, with a strong preference for someone who loves to hunt and prospect for new business.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Establish and maintain a high level of customer satisfaction. Communicate with the General Manager and Sales Manager to resolve unique customer issues.
• Effectively manage prospects by developing sound marketing plans and maintaining key information in the prospect database. Maintain sales pipeline to achieve goals for new sales.
• Match recycling services with customer needs by demonstrating knowledge of customers, pricing, and competition; effectively communicate pricing and service strategies; proactively engage other business opportunities, referring internally as appropriate.
• Work closely and effectively communicates with Plant Manager to assist in upgrading materials to increase profitability and achieve plant goals.
• Using in depth industry and company knowledge, prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of external market trends and internal sale strategies and operational capabilities.
• Reduce lost accounts by diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability.
• Effectively use CRM tool (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.). Update and secure customer service agreements.
• Acquire in depth industry and company knowledge to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Propose customer solutions that are compliant with appropriate local, state, and federal regulations. Establish and maintain a high level of customer satisfaction. This includes meeting customer retention goals. Communicate to and work with the Sales Manager/Plant Manager to resolve unique customer issues.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience developing comprehensive sales strategies.
• Professional presentation; is confident, assertive and displays a high level of self-esteem.
• Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
• Effective communication skills (written and verbal); can effectively communicate with all levels of management, both internally and externally.
• Strong active listening skills give full attention to what other people are saying, takes time to understand the points being made, ask questions when appropriate, and let others fully state their ideas.
• Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
• Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; can tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
• Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
• Is trustworthy and always maintains the highest level of confidentiality.
• Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior.
• Has a service orientation; is actively looking for ways to help people.
• Ability to foster teamwork and enlist the support and participation of others.
• Demonstrates the ability for innovation and supports organizational change to enhance organizational effectiveness.
• Is responsible for one’s performance and sets clear expectations for the performance of his or her team.

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

• Bachelor’s Degree or High school Diploma/GED with 5 years’ experience

• Valid Driver’s License

• 3 years direct business to business sales

• 3 years cold calling experience

WORK ENVIRONMENT:

This work is performed indoors in an office setting as well. Employees are often exposed to routine office noise. On occasion, an employee may have a need to enter the garage and/or yard; when necessary, the employee will be exposed to loud noise and various weather conditions. Appropriate Personal Protective Equipment is required to be properly worn when and where required and will be provided to the employee.

PHYSICAL REQUIREMENTS:

WORK STYLE REQUIREMENTS:

• Dependability — Job requires being dependable, responsible, and dependable, and fulfilling obligations.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Integrity — Job requires being honest and ethical.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable to variety of tasks assigned in the workplace.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Persistence — Job requires persistence in the face of obstacles.
• Independence — Job requires guiding oneself with little or no supervision.

DISCLAIMER:

EQUAL OPPORTUNITY EMPLOYER

Gold Medal Environmental is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce fostering a culture where we can retain, develop, and ensure our best talent is working in an environment where every employee feels included, valued, and recognized.

EMPLOYMENT AT-WILL