About us:
KPI Partners is a Global consulting firm focused on strategy, technology, and digital transformation. We help companies tackle their most ambitious projects and build new capabilities. We provide solutions in Cloud, Data, Application Development & BI spaces. We enable your growth At KPI, you can become who you want to be and learn skills that will take you further in your career  Continuously upgrade yourself  Develop as a future leader  Drive cloud enablement around the world

Engineering Excellence:

Enhance your engineering expertise with our unique approach This program gives engineers the opportunity to excel in product and software engineering by learning our industry-leading practices, tools, and technologies to build excellence by enhancing their competencies and skills

To know more: visit: https://www.kpipartners.com/ https://www.linkedin.com/company/kpi-partners/mycompany/ Follow below link to read some of the recent case studies and projects https://www.kpipartners.com/think Job Title: Data Engineer 3: Job Location: Santa Clara, CA - Hybrid (2 days in office) Job Description: Designs, builds and oversees the deployment and operation of technology architecture,

Job Title: Commercial Operations Coordinator/ Market Operations Specialist

Location : Remote Nevada

Duration : 12+ months Contract

Summary:

We are seeking a process-driven, meticulously organized Go to Market (GTM) Operations Specialist to own process management, data entry, and customer support for a key area of a scaling EV charging business unit.

You will be responsible for managing processes and workflows to enable sales, drive operational excellence, and enhance the customer experience for some of the most popular products at a growing brand. You will report to the head of the business and have an opportunity to work with a variety of stakeholders in customer service and operations.

Key Responsibilities:

Coordinate daily fulfillment operations for high-volume products by executing established playbooks, managing data in spreadsheets, fielding ad hoc requests, and managing internal service level agreements and other key business metrics to help ensure a high degree of customer satisfaction

Support customer service teams and business managers through rigorous tracking and reporting on orders and requests and proactive, timely communication of status updates and key information

Contribute to continuous process improvement by identifying, mitigating, unblocking, and escalating issues, including recommending and implementing updated standard operating procedures in partnership with internal stakeholders

Become a domain expert on your workflows and collaborate closely with cross-functional teams (especially Customer Service, Warehouse Operations, Digital Technology, Product, and Accounting) to support relevant data analyses and solve business problems

Perform additional responsibilities as assigned in line with evolving business needs and priorities

Role qualifications:

2+ years of relevant work experience in operations management, operations strategy, product operations, business operations, or similar roles with an operations focus

Track record of working within or managing defined standard operating procedures and meeting internal or external deadlines or other performance targets on a daily basis

Proactive, open communication style that is effective with different functional teams, from customer service agents to operations managers

Ability to manage responsibilities in a dynamic environment with evolving priorities and processes while maintaining a relentless customer focus

Strong familiarity with Microsoft Excel; bonus points for experience with Tableau

Familiarity with chat-based internal communications tools like Slack

Job Type: Contract

Salary: $10.92 - $24.88 per hour

Schedule:

• 8 hour shift

Work Location: One location

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