About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The main purpose of this job is to lead cross functional projects, initiatives and processes within Commercial Payments targeted at increasing leverage within the organization.

Essential Functions

• Support transformation projects within the organization

• Define and create complex projects to provide repeatable processes, tools, and frameworks to meet Commercial Payments Blue Chip priorities

• Support line of business teams to drive key projects across the organization to create templates and consistent ways of operating across each line of business

• Work closely with senior management regarding prioritization of projects within their business line and across the department

• Operate as a liaison for departments outside of Commercial Payments to articulate strategies, priorities and represent the focus of resources

• Collaborate with other Project Management leads, senior management, and other project management offices in developing and reviewing project management methodologies

• Coordinate across cross-functional teams and drive repeatable processes

• Define initiatives, project scope, develop business requirements, and assess resource availability (planning)

• Perform tasks necessary to complete projects (analysis/implementation) and remove impediments as needed

• Develops project documentation, monitor project cost vs. budget, measure return on investment, and communicate change across broader team

• Management of Project Managers and Business Analyst members enabling them to meet project objectives.

• Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs

• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required

• Communicate decisions, priorities and relevant information to team members effectively

• Support budget management, planning and expenditure

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of the project management field, including knowledge of best practices

• Strong knowledge of the sales and payments industry, including knowledge of best practices

• Ability to manage software implementation and/or development projects

• Excellent problem solving skills, with ability to understand technical aspects to guide and assist project team

• Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems

• Ability to drive results and balance management of organizational risk and meeting goals of the business

• Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals

• Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required

• 6+ years project management, process improvement, and/or sales experience required

• 3+ years leadership/supervisory experience required

• Experience leading Agile and Waterfall projects required

• Project Management Professional (PMP) certification preferred

#LI-Hybrid

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