People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Understand and demonstrate the absolute demand for immaculate cleanliness.
• Escort and welcome guests into the locker area. Assign a locker, provide all necessary amenities to ensure their enjoyment of the Spa.
• Properly communicate the usage of all Spa facilities.
• Maintain clean restrooms and showers. Wipe the showers after each use. Remove used towels and replace with fresh towels and bath mats promptly.
• Assists therapists, as needed, in the performance of their services.
• Maintain inventories and guest supplies in the locker room and vanity areas.
• Monitor guest to ensure that they are in the appropriate area for their appointments. Ensure that all guests are met for their services. Report any problems with appointments to the Supervisors.
• Stock all beverages and fruits in the lounge areas. Offer these items to each guest and serve them.
• Promptly dispose of laundry according to the systems established, and ensure that fresh towels are folded properly and stocked, according to SOP. Transport soiled linens to the Laundry.
• Set up the spa areas, as designated, with ice packs, towels, etc.

Our Benefits Include:

Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
401K with Company Match
Employer Paid Life Insurance
Complimentary Employee Assistance Program
Paid Time Off to include Vacation, Personal, Sick, & Holidays
Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Tuition Reimbursement Program
PCH University & Professional Development Series
Associate Referral Program

Our Culture:

Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.

We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.

PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!

You belong here. Join the PCH Hotels & Resorts family, where we put people first.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)