JOB SUMMARY

Responsible for protecting the assets of the Company, including Associates, Customer, merchandise, money, and property. Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, including external/internal theft resolution, encouraging a culture of honesty, and supporting/validating shrink/safety programs and operational excellence in partnership with the store team. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

Duties and Responsibilities

• Observes, apprehends and/or deters any acts of dishonesty from external sources (e.g., shoplifting, ticket switching, organized theft activity, etc.) at a level consistent with store shrink and theft activity with measured and balanced results.

• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures, and professionally participates in legal activities as needed (e.g., court appearances, law enforcement communication, etc.).

• Adheres to established shoplifter guidelines (i.e., elements of proof, safety, non-violence policy, boundaries, non-productive detainments).

• Initiates internal incidents, utilizes AIIM Case Management, and conducts supervisor-approved (e.g., recognizes suspicious activity, conducts fact findings, conducts surveillances, documents and communicates findings) with consistent and measured results.

• Utilizes all available resources to resolve investigations. (i.e., surveillances, video review, store paperwork, cash charting, TipLine/Hotline, exception reports, etc.) to initiate/substantiate internal cases.

• Maintains an effective partnership with store management and Associates through active engagement in shrink reduction, shrink messaging, damage prevention, and Associate safety.

• Actively supports and validates Associate use of Company shrink resources to mitigate/reduce shrink (e.g., TipLine/Hotline, Associate awareness training, new hire LP orientations, damage programs).

• Monitors and validates the physical security and safety of the store and Associates (e.g., cash handling, alarm system, locks and keys, camera system, safety guidelines).

• Completes all administrative duties in a timely and effective manner (e.g., case management, investigative reports, audits).

• Encourages safety awareness, helps maintain a risk-free environment, and communicates workplace safety issues to management in a timely manner.

• Performs other duties as assigned.

This is an ideal position for those looking to grow and develop their loss prevention career in a multi-level loss prevention structure where opportunities to move into investigations, district management and more are possible.

• A strong desire for a career in Retail Loss Prevention.
• The ability to work independently.
• Good written and verbal communication skills.
• Experience or a Criminal Justice background is a plus.

Benefits offered:

• Dental insurance
• Health insurance
• Paid time off
• Employee discounts
• Flexible schedules

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Gambrills, MD 21054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Loss Prevention/Asset Protection: 2 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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