Loss Prevention Associate Job at Legacy Community Federal Credit Union
Legacy Community Federal Credit Union is looking for the right candidate to join our team as a full time Loss Prevention Associate.
Legacy is committed to assisting our members in the greater Birmingham area at one of our eight branches. Additionally, we are proud to be the official credit union of the University of Alabama at Birmingham. We want to help our members Craft their Legacy by providing products and services to our members that help fulfill their financial needs. We have been loyal to the UAB and Birmingham community since 1955.
We are also committed to providing competitive pay to our employees, as well as excellent benefits. We offer health and dental insurance through BCBS of Alabama, as well as company paid Life and LTD insurance. We offer two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust. We also have 12 paid holidays, 12 vacation days, and 10 sick days for our employees! This is a full time position, with the standard hours being Monday through Friday 7:45-4:45.
Role:
Responsible for the administrative functions required in the research and investigation of fraudulent activity to minimize losses to the Credit Union and its members when fraudulent activity occurs.
Essential Functions & Responsibilities:
- Investigate and report all fraudulent activities related to deposit accounts, loans, and plastic cards.
- Report all fraudulent incidents in accordance with Visa regulations.
- Coordinate with internal staff related to fraud cases.
- Assists in the Card Services area with daily assignments as needed.
- Prepare and maintain monthly reports for management related to fraud claims and fraud statistics.
Requirements:
- Experience: One year to three years of similar or related experience.
- Education: A high school education or GED.
- Previous contact center experience preferred.
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