Liquor Manager

Welcome to Rouses! Our family-owned company has a long-standing commitment to provide our customers with the best quality, value and service every time they shop our stores. Great people make a company a great place to shop, work and build a career. Our team members are the foundation of who we are, why we have been successful for three generations and the reason we will continue to thrive for generations to come.

We are committed to being the area's leader in service, value, professionalism and clean stores. Rouses is growing and we're searching for leaders to grow with us. We look for leaders who can put the customer first, deliver results, develop talent, empower their teams and create excitement to sustain our reputation as “Best Place to Work.” At Rouses, each person brings their skills and passion to a fast-paced, ever-changing retail environment.

Teams are a reflection of their leader and a Liquor Manager demonstrates energy, humility and a strong desire to win every day. They expect and encourage the same commitment from their team members and work with them to maintain a positive department environment. They influence all customer service, operations and team member job experiences in the department. This individual is self-motivated and requires limited direction to achieve their objectives. The position reports to the Store Director.

Responsibilities include, but are not limited to:

• Leading the Wine, Beer and Spirits Department team to achieve sales and labor targets

• Guaranteeing a remarkable shopping environment including: friendly and helpful center-store team members who deliver exceptional customer service experiences, impeccable safety, sanitation and cleanliness conditions, in-stock products and accurate pricing/signing

• Communicating effectively with customers, team members, store management and other Rouses business partners and vendors

• Writing effective labor schedules

• Understanding legal minimum pricing and local regulatory guidelines

• Training and coaching Wine, Beer and Spirits team members

• Performing team member performance conversations

• Supervising completion of required department activities, such as ordering, cooler organization, price checks, and maintaining safety, sanitation and cleanliness standards

• Contacting vendors to request credits or other needs

• Following merchandising direction and creating visually appealing displays

• Monitoring use and maintenance of store equipment and facilities, communicating cooler temperature failure issues immediately

• Using web apps to access reports, email and other systems

• Completing required paperwork, forms, etc. accurately and on time

• Supporting new store openings, as directed

• Other duties, as assigned

Qualifications:

Strong knowledge of wine, beer and spirits products and operations

1+ years of experience in a retail wine, beer or spirits department

1+ years of experience in a team leadership role

Able to work a flexible schedule

Able to pass a criminal background check and drug screen

Physical Requirements:

Able to stand and walk for extended periods of time

Able to distinguish product quality and freshness standards

Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment

Able to lift 50 lbs.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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