Licensed Insurance Customer Service Representative Job at Nick Bullard Allstate Agency
Job Description
We have an opening at our top performing Allstate Agency to join our team-oriented customer service department. With our insurance office's extensive customer care work and our amazing products and services, you will be set up for success.
About Us: Our Agency is located in Citrus Heights CA. We are a multi-year high performing local Allstate Agency that was recognized as one of the Top California Allstate agencies in 2020 and 2021. We believe in competitively compensating our employees for their hard work! We strive to create a work environment that is welcoming and rewarding.
If you are ready to build your insurance customer service career in our client-oriented office, apply today to learn more.
Salary Range: $55000.00 - $70000.00 per year
Benefits
Competitive Pay ( Base+Commissions+Bonus)
Health Insurance
Paid Holidays
Base Salary with Commissions
Bonus Opportunities
Paid Time Off (PTO)
DentalInsurance
VisionInsurance
Career Development & Growth
Team Building Activities
Hands On Training
Performance Bonuses
Professional Work Environment
Office Snacks & Coffee
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Generating insurance quotes.
- Provide exceptional customer service.
- Maintain client relationships with follow up phone calls.
- Educate clients on the insurance policies that best suit their needs
Requirements
Possess an upbeat, positive and enthusiastic attitude.- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Must be highly self-motivated.
- Works well with other employees and is a team player with a positive attitude.
- Strong communication skills, both oral and written.
- Driven and goal-oriented individual.
- Be capable of handling customer rejection.
Bilingual, fluent in both English and Spanish is beneficial.
Company Description
We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. We take our job seriously and tailor our clients' policies to their needs. We care, and it shows in our results! Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.
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