Crew Leader (Landscape Management Operations) - Job Description
East Coast Facilities, Inc. provides facility maintenance to commercial, industrial, institutional, government and corporate clients. Our Crew Leaders are working foremen that take the lead in a Crew of up to 8 persons. This position reports to a Project Manager.

Trade Skill Requirements

• Able to effectively communicate in the English language
• Drive company vehicles as directed
• Operate various types of equipment and machinery associated with this job description
• Is a journeyman in one or more of the following job sub-categories:
  • Professional landscape maintenance operations
  • Professional landscape construction services
  • Landscape repairs, restoration, and remediation
  • Licensed arbor care and tree trimming services
  • Landscape irrigation repairs and maintenance
• Perform other assigned tasks related to landscape management
• Winter Season Operations
  • Plow snow using trucks or loaders
  • Shovel snow using hand shovels or snow blowers
  • Apply salt and other de-icing agents to paved surfaces
  • Assist with pre-storm preparedness
  • Assist with post-storm clean up and restocking

Company Excellence Requirements

Client Management

• Professionally represents East Coast Facilities, Inc. always.
• Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction
• Able to recognize when they do not have the answer for the client and let them know they will find out or get the Project Manager involved
• Keeps the Project Manager aware of all client concerns and communication on the job site
• Maintains positive, responsive, and flexible attitude to all clients
• Inspects site and advises Project Manager of potential liabilities

Crew Supervision

• Ensures that the crew meets projected man hour and materials budgets on assigned work tickets
• Prepares and secures all materials, tools and equipment first thing in the morning for that day’s schedule
• Tops off with fuel, turns in paperwork to office, cleans service vehicle and prepares for next day’s activity
• Able to assign tasks to crew members (if applicable) and follow up to make sure that work was completed properly
• Insures that all crew members (if applicable) report to work on time and follow all company rules and procedures.
• Takes appropriate disciplinary actions as necessary and involves Project Manager when necessary

Crew Training

• Ensures crew members are trained on company safety policies
• Able to certify crews in the job tasks assigned to the Crew Leader
• Trains crew members (if applicable) to do job effectively and efficiently
• Able to cross train crew members in the performance of Crew Leader’s role for future growth
• Can effectively communicate in English and/or Spanish what is to be learned

Performance Reviews

• Able to evaluate the performance of the crew
• Able to assist the Project Manager in a performance review for crew members
• Able to monitor goals based on evaluation process

Safety Management

• Maintains and promotes safe working conditions in the field at all times
• Follows company procedures on discipline if any safety rules are broken
• Have zero preventable accidents

Image Compliance

• Maintains clean, neat, and professional image of service vehicle & trailer
• Ensure crew members maintain professional image using approved ECF uniforms and by monitoring & maintaining proper employee actions

Equipment Management

• Ensures all assigned equipment, tools, safety items, vehicles & trailers or other items are maintained in proper working order by following proper maintenance and inventory schedules
• Is accountable for neglect and abuse of assigned equipment

Administrative

• Able to read and write
• Can organize and implement work schedule
• Responsible for the following forms and procedures
  • Accident Reporting Forms
  • Equipment Inventory Form
  • Equipment Repair/Request
  • As applicable – MR – FEP - ACP
  • Monthly Vehicle Safety Inspection
  • Quality Control Inspection Form
  • As applicable - Irrigation IMR Form
  • As applicable - Trailer Safety Inspection Form

General Qualifications

• Must be a journeyman in one or more of the job sub-categories listed above
• Able to operate a smart phone, send and receive emails, take digital photos
• Able to speak, read and write fluently in the English Language
• Have and hold a clean driver’s license
• Can pass drug test
• Can pass a criminal back ground check
• Comply with business ethics, applicable laws and regulation
• Maintain confidentiality of proprietary information

Work Environment/Physical Requirements

• Work in/or about situations near direct automotive traffic
• Work near or about natural bodies of water
• Work with various types of work lifts
• Able to work overtime or extended shifts if required by Management
• Ability to work in extreme conditions – working temperatures may be between 0- and 95-degrees Fahrenheit
• Ability to work in direct sunlight for extended periods of time
• Ability to work in extreme cold or wintry precipitation
• Ability to lift and carry 50 lbs.
• Ability to bend, stoop and twist continuously throughout the day

  How will my rate of pay be determined?

  Each job category has a range of pay associated with it. Hiring managers have corporate guidance on assigning the appropriate rate of pay based on a variety of factors including:
• Years of proven experience for the job you are applying for
• If you qualify and meet our underwriting procedures to drive company vehicles
• Your knowledge and ability to operate equipment classes
• If you have special licensing, such as a CDL, Pesticide Applicators License, Tree Trimming License, ISA Arborist Certification, Lift Certification, etc.
• References of direct supervisors impact the rate of pay of new hires
• Hiring managers can rate match a recruited team member from a competitor