TMS America, an employment agency, is currently seeking a Japanese Bilingual Logistics Coordinator for a client in Gardena, CA. This position is long-term temporary and full-time.

Location: Gardena, CA
Industry: ECommerce
Shift: Monday to Friday; 9:00am to 6:00pm
Compensation: $21.00/HR~ (Non-Exempt)

Job duties include:

• Oversee the entire workflow from order entry, tracking, and customer service to payment collection
• Train shipping department personnel in roles or responsibilities regarding specific logistics strategies
• Process orders and EDI feeds; maintain accuracy of orders and customer information
• Provide excellent customer service and serve as a liaison; promptly resolve issues such as returns, warranty, and damaged and missing items
• Communicate with shipping carriers for pickup and delivery issues
• Coordinate with customers and stores regarding orders and payments
• Ensure that payments are made on time
• Maintain metrics, reports, process documentation, and customer service logs
• Develop and maintain demand planning order forecasts
• Assure specific customer requirements, such as internal reporting or customized transportation metrics are followed accurately
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
• Participate in carrier management processes, such as selection, qualification, or performance evaluation
• Negotiate transportation rates or services
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements
• Monitor specific supply chain-based performance measurement systems
• Ensure carrier compliance with company policies or procedures for product transit or delivery
• Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives
• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers
• Supervise the work of logistics specialists, planners, or schedulers
• Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management
• Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability
• Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services
• Perform inventory count and maintain accuracy of inventory. Investigate any discrepancies and report the root cause

Requirements:

• 1-2 years of experience with order entry, customer service and communicating with warehouses
• Well-developed written and verbal communication skills in English and Japanese.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, etc.)
• Experience in working with EDI feed and logistics companies
• Must be detail-oriented and well organized
• Exercise independent judgment and basic reasoning skills
• Coordinate and complete multiple projects with oftentimes limited deadline dates
• Familiarity with supply chain management system such as UPS and Fedex a plus
• Familiarity with ecommerce marketplace systems such as Amazon Seller Central or Amazon Vendor Central a plus
• E-commerce project management software programs such as Shopify or Magento an added plus

To apply, please reply to this post with your resume or fax it to (310)328-0865.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Order Entry: 2 years (Required)
• Customer Service: 2 years (Required)
• Warehouse: 2 years (Required)

Language:

• Japanese (Required)

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.