IT Operations Manager Job at The State of Oklahoma
Job Posting Title
IT Operations Manager
Agency
978 OKLAHOMA TURNPIKE AUTHORITY
Supervisory Organization
Info Tech-Data Processing–Neal A McCaleb Transportation Building
Job Posting End Date (Continuous if Blank)
January 02, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
$105,300.00
Job Description
As an IT Operations Manager at The Oklahoma Turnpike Authority you will receive:
-
Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
-
A comprehensiveBenefit Packagewith a generousbenefit allowanceto offset the cost of insurance premiums for employees and their eligible dependents.
Basic Purpose
The purpose of this position is to direct the network, operations, and service desk functions of the organization. The IT Operations Manager oversees a team that provides complex technical support with the goal of ensuring integrity and reliability of technologies. Manages planned or unplanned maintenance, troubleshooting or root cause analysis, and problem resolution; seeks to minimize downtime or service disruptions. Identifies key performance and capacity metrics and monitors system performance. Responsible for capital planning, budgeting, and vendor selection and management.
Typical Functions
-
Oversees network infrastructure and systems functionality
-
Responsible for Device and Password Management
-
Directs the work of the Network, Operations, and Service Desk Teams.
-
Optimize local networks and servers
-
Implements fiber redundancy, monitoring, and resolve outages
-
Oversee data backup and system security operations
-
Establish IT procedures and standardization to maximize business efficiency
-
Provide guidance to stake holders through the service desk.
Education and Experience
5 years of professional experience in Information Technology Operations; system installation, configuration, and analysis; network and cloud technology, including prior management experience. Bsc/BA in Computer Science, Information Technology or related field is preferred.
Knowledge, Skills, Abilities, and Competencies
-
Working knowledge of wireless technology, upgrading and patching network equipment, enterprise network monitoring
-
Ability to install and configure networking equipment, perform network analysis and troubleshoot, screen service desk requests for appropriate routing
-
Knowledge of fiber installation and monitoring
-
Knowledge of Vendor/Contract management, building key business relationships
-
Experience with vulnerability management
-
Demonstrated experience of customer service orientation, and strong communication skills to ensure appropriate service delivery
-
Knowledge of data protection operations and legislation
Special Requirements
This position requires the ability to manage multiple projects requiring leadership to liaison between multiple stakeholders.
Additional Job Description
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.