Job Details

Description

DUTIES AND RESPONSIBILITIES

1. Demonstrate professional conduct and ethics according to agency policy and procedure.
2. Maintain confidentiality of patient information and all Agency operations.
3. Processes all incoming patient referrals from physicians and acute/non-acute facilities.
4. Screen referrals for admission to home health services based on agency policies and procedures.
5. Verify Medicare benefit eligibility through on-line DDE checks; and if necessary, confirm beneficiary’s status with other agencies by phone.
6. Communicate medical complexity/acuity of all referred patients and their orders to the Clinical Coordinator.
7. Coordinate patient care with various members of the healthcare team, including physicians, physician’s office staff, hospital discharge planners/case managers, and Territory Managers.
8. Serve as a resource for physicians, hospital personnel, patient and family/caregivers in order to facilitate communication, answer questions and resolve problems with assistance of Clinical Coordinator.
9. Operate Kinnser, DDE, ECIN on-line to internet as needed; Fax, copy, etc.
10. Assist with scanning referrals and admission paperwork into the Kinnser system as needed.
11. Transcribe all initial patient referral information received via ECIN properly to the agency Referral Form and input data into the computer database.
12. Coordinate liaison hospital record reviews and introductory visits with referred patients at the facilities.
13. Assist with scheduling and staffing for implementation of the plan of care.
14. Maintain ongoing communication with other members of the care team.
15. Initiate a courtesy telephone call to all NTU refusals with assistance of Clinical Coordinator.
16. Perform other job duties and responsibilities as assigned by the Director of Nursing and or Administrator including participating in performance improvement activities; i.e., performance improvement groups.

QUALIFICATIONS
1. At least one (1) year home health care experience preferred with current knowledge of CMS Clinical and Reimbursement Guidelines and COP.
2. Background check acceptable to the Agency.
3. Current CPR certification.
4. Valid driver’s license and proof of automobile liability insurance.
5. Able to work autonomously with minimum supervision.
6. Demonstrated organizational skills and detail-oriented.
7. Demonstrated problem-solving and decision-making skills.
8. Demonstrated computer skills preferred.
9. Demonstrated time management skills.
10. Demonstrated interpersonal skills.
11. Demonstrated verbal and written communication skills.
12. Able to communicate in English.
13. Able to work as a team member.