HUMAN RESOURCES AND LOSS PREVENTION FIELD COACH (HR/LP FIELD COACH) – SOUTH CENTRAL ALABAMA AND SOUTH GEORGIA

Tacala Companies is currently looking for a qualified and self-motivated Human Resources and Loss Prevention Field Coach (HR/LP Field Coach) to join our team!

WHO WE ARE:

Tacala, the largest franchisee of the Taco Bell brand, is based in Vestavia Hills, Alabama and has over 340 restaurants in Alabama, Tennessee, Kentucky, North Carolina, Virginia, Georgia and Texas – and we’re still growing! At Tacala, we take great pride in serving both our employees and customers.

ABOUT THE POSITION:

The HR/LP Field Coach must have solid knowledge and experience in HR policies and procedures, training, detailed HR and LP investigations and managing worker’s compensation and general liability claims. A successful candidate will be efficient with analyzing data, multi-tasking, possess strong communication skills and here-to-serve mindset while exemplifying a go-the-extra mile attitude. Due to the nature of the position, 50% of your time will required to be spent traveling/in the field. If you want a great career and enjoy working with others, Tacala is the place to work!

Benefits:

• BCBS Insurance
• Guardian Dental/Vision/Life
• Company vehicle
• Annual Bonus of up to 10% of salary
• Paid Holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day, New Years Day, and a floating holiday)
• Two weeks of vacation during the first year

HR/LP Field Coach Core Responsibilities include:

· Acts as a “gatekeeper” of the Worker’s Compensation & General Liability insurance process by continually reviewing open claims, finding the root cause and coaching others to be successful.

· Analyze information to make informed decisions; deciding a course of action in conjunction with other key partners.

· Assist with legal matters.

· Create and manage HR and LP spreadsheets and databases.

· Create and distribute monthly newsletter and routine reports to field operators.

· Conduct HR and LP Compliance Audits.

· Investigate and amicably resolve complaints from employees and customers.

· Manage employee relations while coaching and training managers on the proper protocol.

· Provide and communicate a clear roadmap of the investigation process to all operators.

· Provides core human resources and loss prevention training to managers, may include but not limited to: Performance management, diversity, sexual harassment, company policies, labor law compliance and risk management.

· Work closely with insurance carrier on auto, general liability, property, and worker's compensation claims.

• Assist with approximately 40-50 stores
• The territory will be Columbus, GA, and Warner Robins, GA, down to Valdosta, GA
• Travel 50% of the time visiting stores, conducting training classes, HR investigations, Corporate office
• Ability to take calls regarding critical matters in the evening and weekend
• Ability to work with people at all levels (Hourly Store employees, Restaurant Leaders, Area Coaches, Market Coach, and other HR/LP field personnel)
• Solution finder, not a problem seeker

JOB QUALIFICATIONS:

· Must have 4+ years of Human Resources and/or Loss Prevention experience overall.

· Must have Associate/Bachelor degree or equivalent work experience.

· PHR, SPHR, or SHRM-CP preferred.

· Must have experience handling auto, general liability, property and worker's compensation claims.

· Must be analytical and proficient in handling HR investigations.

· Must be able to work independently, as well as be a team player.

· Must have good written and verbal communication skills.

· Must be detailed oriented, organized and able to meet deadlines.

· Strong coaching, feedback and listening skills.

· Insure adherence to Tacala’s policies and procedures.

· Experience in Excel, PowerPoint, Publisher, and Word.

· Ability to communicate effectively and establish good working relationships with employees, customers and insurance adjusters.

· Ability to handle multiple tasks simultaneously in a fast-paced environment.

· Ability to travel and visit restaurant locations (50% travel required).

Job Type: Full-time

Required experience: Human Resources and/or Loss Prevention: 4 years

Required license or certification: Driver's License

Required travel: 50% (All travel will be within driving distance between South – Central Alabama and South Georgia)

Job Type: Full-time

Pay: $63,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Self-determined schedule

License/Certification:

• Driver's License (Required)

Work Location: On the road

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