Job Summary:

• None

• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• Assists the Learning and Development team.
• Assists the Recruitment team.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events to include name badges and plates.
• Reconcile billings for some benefits.
• Compiles, updates, and maintains Human Resources reports and provides information as needed to support business needs, drive continuous improvement, and teammate engagement.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

Education and Experience:

• Associate’s degree in related field required. A combination of experience and education will be considered.
• Effective teamwork and interpersonal skills.
• Ability to maintain and respect confidentiality is a must.
• Strong communication and organizational skills.
• Ability to work effectively with computer systems.
• Exceptional customer service experience.
• Prior related office experience preferred.

Location:

• 3600 La Grange Parkway, Toano, VA 23168
• In-Person Position