Position: Host/Hostess Food & Beverage Dept.

Report to: Food & Beverage Management Team

Mayfair House Hotel & Garden

Come and join the exciting team at one of Coconut Grove venues and long-time staple in the community!

The new Mayfair House Hotel & Garden is a true original gem. A one-of-a-kind property, infused with fresh artistic energy and an immersive experience for today’s sophisticated traveler. With the largest accommodations in Coconut Grove, the newly renovated suites – up to 1,124 square feet – invite visitors to delight in the unexpected textures, rich colors, and upscale amenities of an exotic architectural icon - rekindled by the design of Goodrich and honoring the original architecture of Kenneth Treister.

At Mayfair House Hotel & Garden, we continue to emphasize and maintain a positive culture surrounding our core values, focused on exceptional standards & experience for not only our guests, but for our employees first and foremost. We are looking for our next valued superstar to join our fun-loving, thriving team!

Mayfair Grill - Mayfair House’s signature restaurant features open-hearth, wood-fired Sonoran cooking and fresh flavors influenced from the Southwest.

Sipsip Calypso Rum Bar - Rooftop pool and Calypso rum bar paying homage to the rich Caribbean heritage of Coconut Grove.

WHY JOIN US:

Come work for a dynamic team at the newly renovated Mayfair House Hotel and Garden. This glamorous Gaudi-inspired hotel is nestled into the bohemian Coconut Grove enclave.

Our work culture: PEOPLE FIRST! Our differences make us a strong organization. We strive to be a great place to work and uphold the values that strengthen the communities we live and work in. We are looking for a highly motivated and energetic individual who has a passion for service. Enthusiastic employees can help take positive guest experiences to the next level. You’ll be working in an environment that fosters curiosity, collaboration and connection.

JOB OVERVIEW: Greeting and escorting guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

ESSENTIAL JOB FUNCTIONS:

Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.

Read, maintain and make daily entries in the reservation system to coordinate communication between shifts and management.

Maintain proper set-up of dining room.

Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

Must be efficient on iPad and Reservation software programing (OpenTable – Resys)

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Restaurant experience preferred. Must have the ability to communicate in English. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to remember, recite and promote the variety of menu items. Ability to move throughout a crowded room to seat guests. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to establish and maintain effective working relationships with associates, customers and patrons.

BENEFITS- (Crescent Hotels & Resorts)

Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development.

• Career Growth Opportunities
• Healthy Work Environment
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid time off (Personal days/ Vacation)
• Room Discounts

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Bar
• Casual dining restaurant
• Upscale casual restaurant

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Miami, FL 33133: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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