Hospitality Associate (PT) - Black Walnut Inn & Vineyard Job at Foley Family Wines

Foley Family Wines Dundee, OR 97115

The History of Foley Family Wines

In spring of 1996, Bill & Carol Foley purchased 1,000 acres of lush and fertile earth within the then relatively unknown Sta. Rita Hills region of Santa Barbara County. Their plan – produce hand-crafted Chardonnay and Pinot Noir that reflected the best of California’s Central Coast. Named for their two daughters – Lindsey & Courtney – Lincourt Vineyards was born, and with it, the beginning of Foley Family Wines.

In the 25 years since, Foley Family Wines has grown into one of the world’s largest producers of fine wine, adding some of the industry’s most valuable wineries, located in the most recognized winemaking regions, including Napa, Sonoma, the Pacific Northwest, and New Zealand. Today, the Foley Family Wines portfolio boasts a number of the most-celebrated names in wine, including Chalk Hill Estate, Chalone, Ferrari-Carano, and Sebastiani. To learn more about Foley Family Wines, please visit www.foleyfamilywines.com

Black Walnut Inn & Vineyard — a serene villa perched above 100 acres of pinot noir and chardonnay vines in Oregon’s famed Willamette Valley.

Summary:

We are looking for a highly qualified person to join our team as a part-time Hospitality Associate. This person is responsible for welcoming guests and executing a high level of service excellence throughout all aspects of the guest experience.

** Shifts will include weekends and evenings. **

Roles and Responsibilities:

  • Welcoming guests upon arrival, completing the check-in process and assisting with transferring luggage to rooms
  • Serve as host to our guests, serving wine and snack items as necessary
  • Answer phones and email, using our reservations system and various operational systems to schedule stays and guest experiences
  • Provide guest concierge services and assist with area recommendations
  • Complete daily operating tasks to prepare Inn for guest arrivals
  • Assist the Operations Manager with event planning and execution duties
  • Assist with breakfast service and cleanup, event setup, and breakdown as needed
  • Assist with administrative and operational tasks as needed

Knowledge, Skills & Abilities:

  • Have a warm, professional, responsible, and poised manner, able to deliver the high level of service expected at a luxury property.
  • Truly enjoy working in the hospitality industry and value creating personal connections with guests.
  • Communicate articulately to attend to all guest questions and needs.
  • Be proactive, detail oriented, excellent at following through, and a strong team player ready to contribute ideas and effort toward achieving our goals.
  • Work independently, use good judgement to solve problems without direct supervision from manager.
  • Familiarize quickly with our area's wineries and restaurants and demonstrate personal interest in the local wine industry.
  • Ability to lift up to 50 lbs and carry heavy luggage up and down a flight of stairs.

Experience and Qualifications:

  • Must be 21 years old or older
  • Previous hospitality, retail or relevant service experience in a winery or hotel preferred.
  • Some college coursework preferred.
  • Walk around the property frequently, including up and down stairs, to perform activities around the Inn.
  • Pass alcohol and food service certifications as part of the new hire training program.

Work Environment

The tasting room is a non-smoking work environment. Employees working in the tasting room are asked to not smoke during a workday or be free from any aroma that may be associated with smoking. No heavily scented perfumes, hand lotions, or hair products are allowed as they can interfere with the tasting of wines. While performing the duties of this job, the employee usually works in the tasting room with moderate noise levels, heavy people traffic, food, wine, and business office machines.

Company Core Values:
Teamwork – Be Each Other’s Partners in Wine
Commitment – Crush Every Day Like It’s Harvest
Quality – Good vs. Grape: It’s All in The Details
Integrity – It Takes a Vineyard
Safety – Tend the Vines
Entrepreneurship – Love the Wine You’re With
Fun! - Smile! You Have Purple Teeth!

Foley Family Wines provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected under federal, state or local law.

Job Type: Part-time

Benefits:

  • Employee discount

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Weekend availability

Application Question(s):

  • Will you now, or in the future, require sponsorship for employment visa status?
  • Are you at least 21 years of age?

Work Location: In person




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