Guest Services Representative/Front Desk 7AM-PM AND 3PM-11PM Job at Hampton Inn & Suites Atlanta SixFlags
Hampton Inn & Suites Atlanta SixFlags Lithia Springs, GA 30122
APPLY IN PERSON AT THE HAMPTON INN & SUITES ATLANTA SIXFLAGS
LITHIA SPRINGS, GA ON TUESDAYS or WEDNESDAYS. Interviews on the spot.
MUST BE AVAILABLE FOR SOME 7AM-3PM and 3PM-11PM SHIFTS. (FLOATER)
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are serviced
- Maintain updated records of bookings and payments
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Will train the right candidate
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Lithia Springs, GA 30122: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Job Type: Full-time
Schedule:
- 8 hour shift
- Evening shift
- Weekend availability
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Lithia Springs, GA 30122: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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