Guest Service Agent Job at HSH Group
Working alongside the amazing team at The Quail Lodge & Golf Club, we are seeking a Guest Service Agent to support our Front Office Department.
- Work for a highly prestigious hotel located in sunny Carmel Valley, California.
- Learn and grow within a strong hospitality operation.
- Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.
Key Accountabilities
- Responsible for all guest services related to the objectives of the property.
- Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
- Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.
- Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored
General Requirements
- Bachelor's Degree preferred or combination of education, training, and experience
- Able to work in fast-paced environment
- Great verbal communication skills
- Excellent computer skills
- Must be outgoing, sociable, and well spoken
Salary: $18.91 per hour
Set in California’s picturesque Carmel Valley, Quail Lodge & Golf Club hosts the well-known annual motorsports event, The Quail: A Motorsports Gathering. A haven within the temperate climate of Santa Lucia Mountains, each of the 93 guestrooms features a private deck or patio that overlooks the Lodge’s lakes, golf course and expertly-manicured gardens. Along with verdant greens and lush landscapes, Quail Lodge is home to Edgar’s, a farm-to-table restaurant that highlights fresh local produce and adheres to the Monterey Bay Aquarium Seafood Watch guidelines of sustainability.
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