Government and Community Relations Manager II (Roxboro/Henderson District) Job at Duke Energy
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The Government and Community Relations Manager II (GCRM) position is a community relations role intended for more experienced professionals who have demonstrated skills to obtain proficiency in the fundamentals of local government and community relations. The GCRM manages local government, business and community relationships and issues within Duke Energy’s service territory and builds support of corporate and community objectives, with minimal oversight and daily direction. Through integration with internal partners, GCRM is tasked with the development, implementation and monitoring strategies for the success of Duke Energy’s business objectives and issues. Key responsibilities include local government and key leader relationship management and community engagement, continuous education of stakeholders on issues of importance to Duke Energy.
The GCRM is responsible for helping to shape local public opinion, and thus local policy, in the communities served by Duke Energy. The Roxboro/Henderson GCRM will be tasked with maximizing public relations opportunities to enhance corporate reputation and develop enduring relationships with key community leaders and elected officials that are crucial to positive, productive policy development at the local, state, and federal level.
The Roxboro/Henderson GCRM will serve as the primary contact for issues associated with the company’s operations and local community leaders during major storm events, as well as provide strategic Foundation and community investments that align with company goals.
The Roxboro/Henderson District consists of Caswell, Person, Granville, Vance, Nash, Vance, Franklin, Edgecombe, Halifax, Warren and Wilson Counties, an area serving more than 120,000 Duke Energy customers.
Responsibilities
Relationship management
Contacts and confers with members of local government and other public officials, including local and state, to provide input and influence regarding matters that impact Duke Energy’s business objectives.- Manages area governmental, business and community relationships within Duke Energy service territory to ensure business unit objectives can be successfully achieved. Promotes and enhances the Corporation's image and reputation at the local level.
- Represents Duke Energy in strategic industry/associational/chamber organizations to enhance business relationships between Duke Energy and key community leaders. Own and manage the total customer relationship including interfaces with other Duke Energy departments including Duke Energy executives.
- Remains informed of trends and developments in the political climate and current public policy issues affecting the Company.
Project and Issues Management
Identifies and resolves various issues, events and activities affecting Duke Energy Corporation.
Identifies and develops plans to resolve issues to preserve/enhance community relationships and the Corporation’s reputation.
Must remain knowledgeable of enterprise-wide issues and is responsible for serving as lead negotiator and frequently decision maker, to resolve issues affecting Duke Energy business units operating within the Duke Energy service territory.
Often serves as media spokesperson on various issues in the community.
Education and Advocacy
Educated and knowledgeable of Duke's public policy, regulatory and business positions to accurately collaborate with local communities and government agencies. Develop strategies to educate external constituencies and build advocacy for Duke Energy positions.- Ensure that effective communication and education channels are established and maintained to share key information and assistance between Duke Energy and assigned customers/stakeholders. Prepare and present to customers/associations information about pertinent emerging issues. Keep contact information updated in salesforce.com for company campaigns.
Basic Qualifications
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Bachelors degree in Communications, Business, Finance, Engineering or other related field
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In addition to required degree, minimum seven (7) years relevant work experience
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In lieu of required degree, High School/GED and minimum ten (10) years relevant work experience
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Minimum of 1 year in the local government and community relations role
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Reside in the Roxboro/Henderson District
Desired Qualifications
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Ability to develop comprehensive external relation plans
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Excellent communications skills (oral, written, and listening)
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Organizational and company operational knowledge
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Project management (planning and execution)- experience in managing competing priorities and making sound decisions in a timely manner; demonstrated experience to effectively manage and facilitate multiple projects and issues simultaneously
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Interpersonal skills-experience in establishing rapport quickly with individuals at all organizational levels both internally and externally
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Demonstrated experience in public speaking
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Political savvy and understanding of local and state political processes
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Bachelor’s degree in business, finance, engineering, communication, or equivalent work experience.
Working Conditions
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Attendance at early morning, night and weekend community meetings and activities
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Extensive travel throughout the assigned territory and occasionally the state
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Requires availability 24/7 for storm response or other issues/emergencies.
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Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to posted Duke Energy facility.
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Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Posting Expiration Date
Friday, March 31, 2023
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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