Service Technician

This position will collaborate with our Service Manager to develop a strong and successful service program, engage directly with our technical team to coordinate, and assist with daily support needs, work with vendors to purchase parts and request information, engage with wholesale customers to provide superb customer service, coordinate repairs with roasting staff, and routinely connect with management and ownership staff.

The successful candidate ideally will have:

· coffee knowledge and passion, including but not limited to coffee equipment and coffee preparation practices. HVAC training and experience

· a dynamic, enthusiastic personality and ability to communicate and create synergy with staff, customers, and partners through each step of the value chain

· certifications from Bunn, LaMarzocco, Franke or other manufacturers (traditional and super automatic) these can be obtained after employment for the right candidate

· a two-year background in repair and maintenance

· ability to maintain tools and company resources in an efficient manner

· ability to develop and manage storage and details of stock and equipment

· the ability to travel and work at customer sites multiple days per week and share in after-hours calls

· an understanding of our products, operations, customers and partners, and company history and values

· a readiness to participate in weekly management meetings

· a never-ending desire to continue learning and growing in the business and industry

· MSOffice and technology skills

· excellent leadership, organizational, time management, and communication skills

· excellent leadership, organizational, time management, and communication skills

Caffe Ibis is in Logan, Utah, in the beautiful Cache Valley, 90 miles north of Salt Lake City. Logan is the county seat and home of Utah State University. Cultural and entertainment opportunities abound. Cache County, and all of northern Utah, is a four-season outdoor recreation destination (www.tourcachevalley.com). This is a full-time position and Caffe Ibis offers a competitive salary and benefits package.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

COVID-19 considerations:
To help keep our employees and customers safe, we are requiring masks, hand washing, sanitation and Covid vaccine

Work Location: One location

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