General Manager - STK San Juan Job at The Condado Collection
Overview:
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. STK San Juan is a world-renowned brand, with a unique concept which blends the modern steakhouse and chic lounge into one vibe dining experience with the quality of a traditional steakhouse. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!
Responsibilities:
- Ensure the quality levels of food & beverage products and maintain quality standards in production, services, facilities and guest satisfaction
- Responsible of maintaining cost control and labor cost as per company policy
- Candidate must be aware of Management functions and have the ability to communicate with all levels of personnel and guest
- Responsible for all food and beverage outlets, storage and provision areas.
- Ensure that company standards are met at all times
- Conduct training and refresher classes for all F&B personnel as per company standard
- Monitors performance to ensure compliance of all service standards, sanitation standards, productivity standards to guarantee exceptional guest satisfaction.
- Maintain cleanliness and sanitation levels to Health Department requirements
- Develops and implements policies and procedures.
- Monitor and forecast food & beverage revenues and expenses to ensure company goals are met on a daily, weekly, monthly and yearly basis.
- Implements new menu items that will increase customer satisfaction and perception of value.
- Responsible, with the guidance of the Director of Finance, of creating and managing the annual food &beverage budget.
- Must have full knowledge of food & beverage products
- At least six years in F&B Management position
- Must have refined skills in public relations.
- Strong communication, organization, problem-solving, and follow-up skills
- Kitchen/Outlet/Financial background a must
- Must have knowledge of POS Systems
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines.
- Fully Bilingual (Spanish/English)
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