Front Office Assistant/Receptionist Job at Village Counseling
Village Counseling is seeking an experiencedFront Desk/Receptionist for our busy, growing mental health practice in Ellicott City.
Our ideal candidate will be ... friendly, well-spoken, non-judgmental, and able to interact professionally with various populations seeking mental health or medication management services.
Schedule ... full-time, 40 hours per week, Monday to Friday, 9:30am to 5:30pm, no weekend hours.
Duties include:
- Remaining professional in all interactions with clients and staff
- Answering phone calls and emails during regular business hours and following up on messages in a timely manner
- Greeting patients and ensuring they are checked-in for appointments
- Collecting patient information for use by our clinical service providers including demographics, patient intake forms, and other information as required
- Collecting patient copays and updating billing information as needed
- Verifying insurance benefits
- Assisting patients to complete and upload documents to our electronic health record system
Benefits:
- Health insurance benefits after 30 days
- Accrual Paid Time-off
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: Hybrid remote in Ellicott City, MD 21075
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