FRONT DESK SUPERVISOR Job at Spruce Peak
Summary
We Still Love Hospitality!
At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slopeside at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont!
We are looking for a Front Desk Supervisor to join our team at Spruce Peak! The ideal candidate will possess strong leadership, communication and customer service skills. The Front Desk Supervisor supports senior leadership by developing and assuming basic management responsibilities, including training Front Desk Agents. Additionally, Supervisors are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role allows casual conversation and has a direct impact on creating a positive guest experience.
In addition to competitive pay and health benefits, Spruce Peak employees enjoy a host of great benefits, including ski passes, fitness memberships, and free or discounted stays at Hyatt hotels worldwide. Settle into a long-term groove with us or explore endless career opportunities with Hyatt – apply now at SprucePeak.com.
Proud diversity advocates and EOE.
Qualifications
- Previous supervisor experience preferred
- Technical proficiency (basic computer applications).
- Customer service experience.
- Solid judgment and ability to resolve conflicts effectively.
- Operate effectively in stressful situations.
- Ability to multi-task.
- Flexible schedule to include, early mornings, evenings, weekends and holidays
- Must be 18 years of age or older
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