Front Desk Receptionist Job at Cyberbacker

Cyberbacker Ogden, UT 84401

Having an energetic and friendly Front Desk Receptionist is essential to delivering quality customer service to both internal and external customers. In this position, your duties will include answering incoming calls and emails, scheduling appointments, and welcoming visitors. You may also be required to conduct an office as our office occupies one of Ogden's historical buildings.

Our ideal candidate must have experience in office administration and has excellent communication skills.

Tasks & Duties:

  • Answer all calls including inquiries and greet customers in a welcoming manner to initiate positive visits.
  • Has the ability to resolve customer’s concerns and requests.
  • Has the ability to accurately file documents in the database to maintain an accurate record keeping process and faster data retrieval (record-keeping).
  • Has the ability to effectively communicate with and perform all job duties requested by management.
  • Safe-keep all pertinent and confidential information of the Company.
  • Has the knowledge and skills in operating office machines and computer software as required.
  • Possess punctuality and maintains a reliable work schedule that fosters a dependable environment for clients and team members.
  • Has the ability to manage multiple tasks effectively.
  • Ensure cleanliness and organization is properly maintained throughout the foyer.
  • Create a fun and inviting environment for all office team members.
  • Highly proficient in all social media platforms, with a willingness to post the goings on of the company.
  • Offer tours of the historic building our company occupies.

Qualifications

  • Proficient verbal and written communication skills
  • Strong problem-solving capabilities
  • Flexible and adaptable
  • Shows initiative and is energetic
  • Must be professional in both appearance and demeanor
  • Comprehensive knowledge of different social media platforms for content creation is an advantage
  • Ability to be resourceful and proactive when the need arises
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Job Type: Full-time In-office position. Monday - Friday. 9am-5pm.

Job Type: Full-time

Pay: $17.50 - $20.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person




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