Front Desk Agent Job at SpringHill Suites Cape Canaveral
SpringHill Suites Cape Canaveral Cape Canaveral, FL 32920
From $14 an hour
We are looking for a Hotel Front Desk Associates to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associate responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Welcome guests upon their arrival and provide necessary information to them regarding hotel amenities
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guests’ issues/needs in a timely and professional manner
- Liaise with other hotel departments staff when necessary to ensure guest satisfaction.
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel POS systems is a plus
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Work Location: In person
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