POSITION PURPOSE

The Food & Beverage Manager is responsible for ensuring optimal experience for members, guests and staff on a consistent basis. This role will report directly to the Restaurant GM of Lemon Grove with a dotted line to our Director of Operations.

As a Food and Beverage Manager you will be involved in owning daily / weekly / monthly tasks, interviewing and hiring, inventory, purchasing, vendor relationships, supporting team’s needs and largely responsible for service standards that elevate member/guest experience

A successful Food and Beverage Manager will identify and help implement opportunities that drive efficiency and effective process, maximize sales and revenue all through building relationships with guests.

ESSENTIAL FUNCTIONS

● Influential leader who proactively manages the operations in conjunction with F&B leadership team to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets.

● Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service.

● Partner with F&B leaders to create, train and implement exceptional menus, purchase goods and continuously make necessary improvements.

● Anticipation of customers’ needs and responsive in guest issues

● Engage and comply with Employee Experience directives and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential.

● Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork

● Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations

● Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk

● Oversee and assist the bar team with daily preparation for the beverage program. This may include syrups, batches, and garnish production.

● Oversee beverage training and production flow and presentation. Assist with seasonal recipe development as needed.

● Assist with monthly inventory as well as weekly beverage ordering.

● Assist with receiving beverage deliveries, ensuring storage areas are properly maintained and organized.

Required Skills/Qualifications:

● Minimum of 5+ years’ experience in a similar capacity within the industry.

● Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments.

● POS (or alternative) experience with, Stay in Touch, Tabbit or other Hospitality driven technologies experience.

● Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service.

● Passionate about food and beverages trends and best practices and local health & safety complianceregulations.

● Ability to manage personnel and meet / exceed financial targets.

● Guest-oriented and service-minded as well as flexible and proactive.

● Strong experience with staff coaching and development.

● Inventory management system experience with Beverager preferred.

● Proven experience with managing vendor relationships, budgets, invoices, and forecasting purchasing needs.

● Flexible work schedule required – must be able to work mornings, nights, weekends and holidays per business needs.

● Strong beverage acumen: classic cocktails, spirits, wine & beer.

Physical Requirements

● Must be able to seize, grasp, turn and hold objects with hands.

● Must be able to make periodical fast paced movements are required to go from one part of the property to others.

● Must be able to move, pull, push, carry or lift at least 30 pounds.

● Must be able to occasionally kneel, bend, crouch and climb is required.

● Must be able to perform physical activities such as lifting, cleaning, and stooping.

● Must be able to stand, walk, lift, and bend for long periods of time.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Restaurant type:

• Bar
• Casual dining restaurant
• Coffee shop
• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Restaurant management: 2 years (Preferred)
• Hospitality: 5 years (Preferred)

Work Location: In person

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